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Vehicle Assessment Specialist

1 month ago

Perth, Western Australia Direct Line Group Full time

We are seeking a highly skilled and experienced Vehicle Assessment Specialist to join our team at Direct Line Group Auto Services.

About Us

At Direct Line Group, we pride ourselves on providing exceptional customer service and a phenomenal level of care for our customers' vehicles. We understand the importance of getting from point A to point B, whether it's for daily errands or larger deliveries.

Your Role

As a Vehicle Assessment Specialist, you will be responsible for working within site guidelines to ensure efficient job card workflows meet volume targets. This includes identifying fast-track repairs, ensuring accurate parts orders, and following purchase procedures.

You will constantly review repair methodologies to guarantee all repairs are cost-effective. Additionally, you will collaborate with policyholders and Direct Line Group engineering functions when vehicles are borderline repairable or beyond economical repair.

You will be accountable for Health and Safety regulations and company health and safety procedures appropriate to your role. You will achieve and maintain standard methodology and lean activities as instructed by business strategy.

What We Offer

We offer an estimated annual salary of £40,000 - £60,000 based on experience, plus an excellent benefits package, including:

  • 9% employer-contributed pension scheme
  • 50% discount on home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover
  • Additional optional health and dental insurance
  • EV car leasing scheme in a tax-efficient way
  • Generous holiday entitlement
  • Buy-as-you-earn share scheme
  • Employee discounts and cashback

We value diversity and individuality, embracing different backgrounds and thinking styles. We strive to create an inclusive work environment where everyone can thrive and succeed in their careers.