Technical Services Analyst Qld

7 days ago

Murarrie, Australia Healius Full time

**Date**:30 May 2024

**Location**: Murarrie, Queensland, AU, 4172

**Company**:Healius


**Primary Purpose of Role**
- To administer, support and maintain the Pathology technology enterprise and associated infrastructure services across the Pathology group multiple locations (i.e., local lab network infrastructure, security, physical and virtual servers, backup systems)
- Supporting and maintaining organizational computer systems, desktops, mobile phones and other peripherals.
- Responsible for the efficient and timely resolution of technology issues and maintenance, both on demand and per request
- Fulfilment and deployment of new or replacement hardware components, desktop and technology hardware and software components
- To ensure technology services tasks are managed effectively and responsibly, to agreed service
- Act as technical lead on Pathology IT project implementations
- Review, maintain and update IT processes and systems

**To be considered for this role your skills and attributes should include**:

- 2-5 years of experience in level 1 &/or 2 support roles
- Relevant qualification in IT or comparable experience - Microsoft, VMWare
- Ability to present and communicate both business and technical concepts.
- Strong customer service and technical skills
- Flexibility to work on-call outside of business hours on a challenging roster
- Exceptional written and verbal communication skills
- ITIL Foundation Certification is desirable

**Benefits and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits including**:

- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport - access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

**Our commitment to diversity and inclusion**

**Healius **is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**
- **We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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