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Technical Services Analyst QLD
3 months ago
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Primary Purpose of Role
To administer, support and maintain the Pathology technology enterprise and associated infrastructure services across the Pathology group multiple locations (., local lab network infrastructure, security, physical and virtual servers, backup systems) Supporting and maintaining organizational computer systems, desktops, mobile phones and other peripherals. Responsible for the efficient and timely resolution of technology issues and maintenance, both on demand and per request Fulfilment and deployment of new or replacement hardware components, desktop and technology hardware and software components To ensure technology services tasks are managed effectively and responsibly, to agreed service Act as technical lead on Pathology IT project implementations Review, maintain and update IT processes and systemsTo be considered for this role your skills and attributes should include:
2-5 years of experience in level 1 &/or 2 support roles Relevant qualification in IT or comparable experience - Microsoft, VMWare Ability to present and communicate both business and technical concepts. Strong customer service and technical skills Flexibility to work on-call outside of business hours on a challenging roster Exceptional written and verbal communication skills ITIL Foundation Certification is desirableBenefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
A marketplace of exclusive discounts and vouchers from leading Australian and online retailers. Corporate health insurance discounts, banking benefits and novated leasing consultations. An e-learning platform with access to a library of courses and learning paths. An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches. Fitness Passport – access fitness centres across Australia at a subsidised rate Career growth opportunities across the Healius network Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians