Product Owner

1 week ago

North Lakes, Australia Auto & General Insurance Full time

**Purpose of the Role**

The Product Owner contributes to product outcomes by ensuring that the requirements of the Business and the needs of the End-Users are clearly articulated to the End-to-End Development Team, so that the developed solutions meet all stakeholder’s needs and are in line with the strategic goals of the organisation.

You will collaborate with cross-functional matrix teams (e.g. Delivery Managers, Developers, Business Analysts, Testers, Project Managers and Change Analysts) to ensure that the product delivers value to the Claims & Assessing Division in line with the agreed delivery roadmap.

**Position Accountabilities**:

- Achieve specific business performance outcomes through the design and delivery of customer and business-focused solutions to incrementally improve our insurance claims processes
- Provide strategic direction and clarity of purpose to the delivery resources
- Engage & work closely with the Key Stakeholders, Change Delivery Managers and Business Analysts to define scope & measures of success
- Engage with Stakeholders from across the Business to ensure the suitability, compliance and success of proposed solutions
- Work closely with Business Analysts, SMEs and the Development Teams to create clear, actionable user stories and acceptance criteria
- In conjunction with the Delivery Managers, manage risks, issues and dependencies between backlog items and multiple Stakeholders
- Execute optimal and timely delivery of prioritised initiatives in conjunction with Leaders across Technology, Digital, Product and Claims & Assessing
- Ensure the Development Team understands the product backlog and business value to successfully deliver each sprint/ increment / initiative, with a focus on regular value drops
- Take responsibility for planning and organisation of sprint backlogs, ensuring there are well groomed and pointed sprints

**Knowledge and Experience**:

- Minimum of 2 years’ experience working as a Product Owner/Technical Product Manager desirable
- Experience in stakeholder engagement & management with excellent communication skills
- Knowledge and/or experience of General Insurance or Financial Services - favourable
- Claims & Assessing and Audanet (Solera) experience desirable

**Our Perks**:

- **Location**- Our North Lakes site is conveniently located close to local amenities.
- **Extra leave**:

- Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- **Paid parental leave**:

- We support our new parents with paid parental leave and other benefits.
- **Workplace giving**:

- If you’re passionate about a cause, then we are too - we offer workplace giving and we’ll dollar match your donations to registered charities.
- **Development opportunities**:

- We’re championing your development with internal programs and access to a wide range of online courses.
- **Employee discounts**:

- You’ll receive discounts on Budget Direct insurance products.
- **Reward and recognition**:

- We reward high performance with employee recognition, reward and incentive schemes.
- **Onsite facilities**- There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- **Get social**:

- Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

**About us**

At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.**Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.**

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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