Product Owner

7 months ago

North Sydney, Australia WorkForce Software Full time

WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The software adapts to each organisation’s needs—no matter how unique their pay rules, labour regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organisations with more than 4 million users in over 80 countries rely on WorkForce Software solutions to streamline compliance, reduce labour costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

We have a fantastic new opportunity for a Product Owner(“PO”) to join WorkForce Software in our talented Product Management team.

Being a PO allows you to learn and grow alongside more experienced Product people and build on practices, processes, and methods. You will get a great deal of support and help to give you the knowledge to succeed in your Product Owner career. Self-learning is an important part of this role, you must be driven to develop yourself as a SME and seek out industry knowledge, best-practices, and fundamental Product Management methods.

Day-to-day duties will be varied and exciting with a continuing opportunity to solve customer problems, create meaningful change and craft an industry leading set of product capabilities in a dynamic, agile environment. You will have end-to-end ownership and accountability for your product capabilities and their success as part of a highly functional and collaborative team of product experts.

As a PO, you will have an Agile mindset, great stakeholder engagement, technical communication skills, and a user-centered mindset. A PO is responsible for representing the needs of the business and our customers to the development teams they are a part of.

The PO contributes a genuine passion and enthusiasm for our product and mission. This means having a deep understanding of our customers’ challenges. Your role is to drive value and inspire the team to create solutions that focus on delivering customer and user delight. You will share customer knowledge, their business practices, their users’ needs and their industry or market with the team to inspire and create common understanding. You will have a continual focus on maximizing the value delivered by your teams through careful prioritisation and delivery of features and capabilities that “Make Work Easy” for our customers and keep WorkForce Software an innovative market leader.

**Responsibilities**
- Focus on maximizing value delivery aligned with target business outcomes, solving key problems for WFS customers, and delivering value at all levels of the customer organisation.
- Own the near
- and medium-term backlog for your product capabilities, prioritising feature delivery balanced with quality and technical objectives, using best and emerging practice, to meet customer and business expectations.
- Create valuable user stories with clear acceptance criteria and support others in writing these.
- Monitor and analyze defined metrics for qualitative objectives and quantitative goals to ensure we are building the right things at the right time.
- Communicate your planned roadmap and changes with stakeholders.
- Contribute to the long-term product roadmap and execution for your team to deliver value for our customers and stakeholders.
- Work with Product Management to drive the product strategy and vision, evangelizing to the team and providing needed context.
- Be accountable for realising the business benefit and value of user stories and features as a part of your product capabilities.
- Actively engage with the whole company’s Product Management community to share good practice.
- Actively focus on your professional development through continuous improvement and self-development.

**Requirements**:

- Minimum of 3 years experience in a WFM or HCM organization, preferably in a Product Owner/Management role
- Experience working with customers and stakeholders at an intimate and consultative level,
- A passion for user and customer experience and product management.
- Excellent organisational and analytical skills, communicate clearly and manage stakeholder relationships well.
- Some experience with Agile practices, particularly Scrum, and data-driven product development.
- A rigorously analytical and metric driven approach to problem solving, balanced with a keen sense of intuition.
- A strong care about being part of a hi

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