Client Service Associate

6 months ago

Melbourne, Australia Computershare Full time

**Locations: Abbotsford - (Hybrid)**

This is a hybrid position primarily based in Abbotsford. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

**We give you a world of potential**

We have an excellent opportunity for a Client Service Associate to join our Service Delivery team, based in our Abbotsford Yarra Falls office. If you’re looking for a job that challenges you and gives you opportunities to grow, you’ve found the right role.

**A role you will love**

Reporting to the Team Leader, the Client Service Associate role contributes to the management of client activity within the team, with the outcome being delivery of a high-quality service to clients and their employees in order to achieve/exceed business objectives and goals.

The Client Service Associate will work closely with the Leadership group and internal/external stakeholders to ensure all functions and activities of their client accounts are anticipated, actioned and when required, reviewed in order to meet strict deadlines.

These functions include responding to internal and external stakeholder enquiries, maintenance of the employee register, reporting, communications, processing sales, transfers, exercises, terminations, purchases and other corporate transactions.

**Some of your key responsibilities will include**:

- Responding to enquiries from share plan participants, and maintaining the employee register, including static details and unit balance transactions
- Maintain reporting, calendar of events, procedure documents, contact center information repository and personal skills matrix
- Accountable for meeting service levels through timely and efficient completion of work as requested by the Client Service Manager
- Meet all internal benchmarks and client requirements
- Ensure positive relationships are maintained with all internal and external stakeholders
- Proactively identifying and recommending ideas that contribute to the continuous improvement of the business

**What will you bring to the role?**
- Ability to manage changing priorities, a great communicator and strong time management skills
- A high level of attention to detail
- Ability to work both independently and within a team
- High level of initiative, flexibility and problem-solving skills
- Strong PC skills with a high level of familiarity with MS Office products - specifically Excel
- Knowledge of Employee Share Plans and or financial services will be highly regarded
- Tertiary qualifications in relevant field

This is a fantastic opportunity to join a team where you can grow and develop in an organisation with amazing career opportunities globally.

Come on board and join an amazing supportive team for a company with endless growth.

**Rewards designed for you**

**Employee Share Plan. **Set aside salary to purchase shares in our company and you’ll receive a company contribution as well.

**Health and Wellbeing. **Our health and wellbeing rewards can be tailored to support you and your family.

**Save for Your Future. **We will support you along your retirement savings journey.

**Paid time away from work. **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discounts. **We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

**Extra Rewards. **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

LI-AY1

**A company to be proud of
We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

**A diverse and inclusive place to work
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

  • Client Service Associate

    5 months ago

    Melbourne, Australia Computershare Limited Full time

    Client Service Associate **Location**: Abbotsford This is a hybrid position based in Abbotsford. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. **We give you...

  • Client Service Associate

    1 month ago

    Melbourne, Australia Computershare Full time

    **Location: Abbotsford, Yarra Falls **This is a hybrid position primarily based in Abbotsford. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. **We give you...

  • Client Service Associate

    6 months ago

    Melbourne, Australia Computershare Full time

    **Location**:Abbotsford This is a hybrid position based in Abbotsford. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. **We give you a world of...

  • Client Service Associate

    6 months ago

    Melbourne, Australia Computershare Full time

    **We give you a world of potential** We have an exciting opportunity for a Client Service Associate to join us on a permanent basis - working in our Plan Managers division within Computershare responsible for providing administrative services, project management and plan design to Plan Manager Clients and their individual employee share plan holders Why is...

  • Client Service Associate

    6 months ago

    Melbourne, Australia Vanguard Group, Inc. Full time

    Client Service Associate **About Vanguard** More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group...

  • Client Associate

    3 months ago

    Melbourne, Australia Findex Full time

    **Are you ready to expand your wealth career as a Client Associate?** Join our Financial Planning team at Findex as a Client Associate in our Melbourne office! The Client Associate is responsible for ensuring that team workflow is managed using relevant Findex systems and is in line with Findex policies and procedures. **What would your typical week look...

  • Associate, Client Services

    5 months ago

    Melbourne, Australia Kaizen Recruitment Full time

    Leading global investment management firm - Collaborative culture - Melbourne based| Hybrid WFH & Office model Our client, a United States based financial institution with approximately AUD 26 billion under management, is currently seeking a values-driven Client Services Associate to join their Melbourne team. In this role, you will play a pivotal part in...

  • Client Service Associate

    5 months ago

    Melbourne, Australia Computershare Full time

    **We give you a world of potential** We have an exciting opportunity for a Client Service Associate to join us on a permanent basis - working in our Plan Managers division within Computershare responsible for providing administrative services, project management and plan design to Plan Manager Clients and their individual employee share plan holders Why is...

  • Client Service Associate

    2 weeks ago

    Melbourne, Australia capital.com Full time

    Client Service Associate We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent...

  • Client Services Associate

    6 months ago

    Melbourne, Australia Carrier Full time

    **Country**: Australia **Location**: 96 Derby Street Pascoe Vale, Melbourne, VIC 3044 **Client Services Associate**: **Carrier Australia**: **Pascoe Vale, Melbourne**: **Full time**: **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for...

  • Client Associate

    4 weeks ago

    Melbourne, Australia Findex Full time

    Are you ready to expand your wealth career as a Client Associate?Join our Financial Planning team at Findex as a Client Associate in either our Melbourne / Geelong / Colac office! The Client Associate is responsible for ensuring that team workflow is managed using relevant Findex systems and is in line with Findex policies and procedures.  This is a...

  • Client Associate

    6 months ago

    Melbourne, Australia Findex Full time

    Genuine career opportunity. Join our Risk Insurance team and enjoy flexible work arrangements - work from home or the office. **Ignite your career and join our team!** We have an exciting opportunity for a Client Associate to join our Risk Insurance/Client Services team. If you have a passion for client engagement, the insurance sector and yearn for...

  • Client Service Associate

    6 months ago

    Melbourne, Australia Vanguard Full time

    **About Vanguard** More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external...

  • Client Associate

    6 months ago

    Melbourne, Australia Dentsu Aegis Network Full time

    As the Client Associate, proactively support the senior team and broader team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly/to plan, and support the day to day running of a client. This role builds foundational knowledge and gains a solid understanding of the fundamentals of media processes. Job...

  • Executive Media Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Client Full time

    Wavemaker is a leading media agency that helps brands grow through Positive Provocation.We're seeking an experienced Executive Media Consultant to join our team in Australia and New Zealand. As a key member of our Client Director team, you will be responsible for driving successful client relationships and delivering results-driven campaigns.This role...

  • Client Associate

    3 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: VIC- Melbourne CBD **Client Associate (Part-Time, 2 days a week - Wednesdays & Fridays)** Be the backbone of our team, delivering top-notch administrative support and ensuring our clients receive quick, seamless responses to their inquiries. - We win in the right way, which is always putting our customers...

  • Client Associate

    6 months ago

    Melbourne, Australia Dentsu Aegis Network Full time

    The purpose of this role is to provide support to the senior team in delivering innovative solutions that deliver client objectives whilst meeting our business objectives and financial targets. Job Title: Client Associate **Job Description**: dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future...

  • Client Associate

    6 months ago

    South Melbourne, Australia Dentsu Aegis Network Full time

    The purpose of this role is to assist the team in their day to day duties and coordination of campaigns and initiatives Job Title: Client Associate **Job Description**: dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five...

  • Client Associate

    3 weeks ago

    Melbourne, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Client Service Associate

    4 days ago

    Melbourne, Victoria, Australia AU017 Mercer Outsourcing (Australia) Pty Ltd Full time

    About the RoleWe are seeking a skilled Client Service Officer to join our team at AU017 Mercer Outsourcing (Australia) Pty Ltd. This hybrid role is based in Melbourne and requires a minimum of three days per week in the office.Key ResponsibilitiesAs a critical link between clients and financial advisors, you will manage client service tasks to ensure an...