Patient Services Assistant

7 months ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Southern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health

Reference: 64798

**Working in Healthcare has never been more important or meaningful**

**Our Journey**

Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services department as Kingston Hospital requires a qualified Patient Services Assistant to join the team at Yarraman, a residential facility which specialises in Aged Care.

**Patient Services Assistant (Chestnut Gardens - Doveton)**

Wednesday and Thursday 7.30am - 4.00pm

Friday and Sunday 7.00am - 3.30pm
- (64 Hours per fortnight)_

**A Day in the Life**
- Ward cleaning
- Serving meals and mid meals to patients
- Patient discharge assistance
- Transfer & cleaning of equipment
- Patient transfers with use of equipment; bed movers and wheelchairs.
- Assisting nursing staff as requested
- Potential for some in charge shifts

**On a Personal Level**:

- Excellent verbal & written communication skills
- Excellent customer service skills to provide a personable approach to our patients and visitors at Monash Health.
- A proactive approach and a team player
- Takes pride in your work with great attention to detail
- Flexibility to change shifts, take on additional shifts or cover staff leave at short notice

**What you Need**:

- Certificate III Health Services Assistant
- Food Handlers Certificate - Level 1
- NDIS check and worker screen
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- Ability to work with a cohesive team or individually to complete daily tasks
- Basic to intermediate digital literacy

**In return we will provide**:

- A supportive environment
- A great services to the patients in our care

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- Salary packaging options that increase your take-home pay
- A comprehensive Health and Wellbeing program
- Free flu vaccinations
- Private health insurance at discounted rates
- Health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities.

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**How to Apply**

**Applications are only accepted via the Monash Health online Mercury System (e-recruit).**
- Cover letter
- Current CV - Outlining current work experience
- Certificate III in Health Services Assistance qualification
- Covid19 vaccination certificate - Showing evidence of 3 doses
- Other relevant documents

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