Patient Services Assistant

2 months ago

Melbourne, Australia Austin Health Full time

Location: Melbourne | Parkville

Job type: Fixed term - Part time

Organisation: Austin Health

**Salary**: $25 - $35

Occupation: Health and Allied Health

Reference: 1935

**_Are you a current Austin Health employee?_**
- Make an impact supporting patients, their families and carers
- Heidelberg location, multiple public transport options available close to Austin Health
- Fixed Term opportunity 06/12/2024-02/06/2025. Hours 32hrs/week. Rostered days.
- Generous salary packaging and super available.

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engage, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Ward**

Ward 8 South is a 24-bed Specialist Palliative care ward. Patients admitted to the ward have life limiting illnesses, and are generally admitted for symptom management, complex discharge planning and/or end of life care. The team are committed to promoting the highest levels of palliative care support for our patients and families. In realizing this goal, we lead and excel in research, teaching and the use of person-centered evidence -based practice.

**About the Role**

As a PSA on Ward 8 South, you will work collaboratively with a supportive team of professionals, who are passionate about providing best practice for patients. On a regular day as a PSA we will see you, perform a wide range of tasks which include:

- Participation in food services
- Cleaning of patient and staff areas
- Patient Movement around the ward and across the hospital
- Restocking of imprest items and stock distribution

The successful position holder is expected to participate annually in the Austin Health Performance Appraisal Program and mandatory training programs.

**About you**

You will be someone who has excellent communication skills and a strong commitment to support optimal patient experience. To support you to complete this role you’ll have:

- PSA Certificate - Certificate III in Health (Patient Services)
- Willing to work in a hospital environment with sick people
- Flexible attitude
- Ability to use initiative and to prioritise tasks and problem solve
- Physically capable of undertaking the full range of PSA duties
- Previous PSA experience

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Onsite childcare, easy access via public transport and discounted car parking
- Mentoring and career development opportunities
- Five weeks annual leave (pro-rata for part time), plus purchased leave options

**Work with us**

**Interested in finding out more about this opportunity? Read the** position description** for further details.**

**Application closing date: 27 November 2024

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