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IT Business Engagement Partner

5 months ago

Joondalup, Australia Edith Cowan University Full time

Digital and Campus Services provides a responsive, integrated and customer-orientated service that brings together the digital and physical environments for students and staff, supporting their teaching, learning, research and administrative needs. Our purpose is to provide fit-for-purpose and innovative planning and delivery services that contribute to the success of ECU as a vibrant and progressive University.

The IT Business Engagement team is responsible for engaging with the University to understand present and future demands for IT that support the University’s teaching, learning, research and professional outcomes. As an advocate, advisor and single point of focus the IT Business Engagement team cultivates relationships across the University to identify common needs, opportunities and strategic direction. These are directed into operational or project pipelines considering people, process and technology aspects to ensure that potential business value is captured and optimised. The team works closely across the Digital and Campus Services (DCS) directorate and connects with other specialist areas such as Finance and Strategic Procurement to complete pre-project analysis for business initiatives.

About the Role
You will be responsible for partnering with Schools and Service Centres as a single point of focus between them and DCS. You will identify and refine business requirements in relation to a business problem or opportunity and identify ways in which business objectives can be advanced. You will collaborate with Enterprise Architects and technical peers to develop a high-level understanding of the scope and feasibility of solutions. The role works closely with Enterprise Architecture, Digital Programs and Projects to facilitate new project intake, prioritisation and kick off.

Core Responsibilities

Relationship management

Requirements capture with consideration of both current and potential solutions

Evaluation of potential solutions together with Enterprise Architecture

Gaining approval for the chosen solution with the business and senior management

Handover approved projects for delivery by operational or project teams

This is an interesting role with the potential to work on a wide variety of initiatives and showcase your outstanding relationship management skills, strategic thinking, energy assertiveness and diplomacy.

Key Criteria

Any combination of education and/or minimum 5 years’ experience in fields providing the required knowledge, skills and abilities associated with such positions as IT Business Analyst, IT Engagement Partner, IT Business Relationship Partner, Systems Analyst, IT Project Manager

Strong stakeholder engagement skills, ability to build stakeholder relationships and obtain positive outcomes through influence and collaboration

Ability to think strategically to focus on business value and develop effective requirements using appropriate methods to form the basis for technology selection and decisions

Strong interpersonal, oral and written communication skills, including comfort with presenting to all levels of the organisation and synthesising complex topics in a succinct and clear manner

Capable of balancing multiple varied tasks, as well as working well in a dynamic environment that has changing priorities

Familiarity with portfolio and project management, project communications and organisational change management activities in relation to technology implementations and broad business acumen

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.

Benefits & Remuneration
This full-time, ongoing position attracts a remuneration of $111,152 to $125,191 per annum plus 17% University superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program, and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit our Employment Opportunities Overview website.

Contact
Interested applicants are welcome to call Michael Downey, Manager, IT Business Engagement on 08 6304 3220 for more information.

How to Apply
Please upload your resume along with a statement addressing the Key Criteria listed above.

**Closing Date**:
Applications close on Tuesday 16 April 2024 at 11:30pm AWST.

**PLEASE NOTE**: BECAUSE THIS IS AN ONGOING POSITION, APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE EITHER PERMANENT RESIDENCY OR AUSTRALIAN CITIZENSHIP.

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably