Customer Experience Attendant

2 weeks ago


Melbourne, Australia Scentre Group Full time

**Our Story**

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Westfield Knox is currently in phase 1 of our $355 Million 3 phase redevelopment with a swim school, basketball court, new food court, improved parking experience and a range of new environmental sustainability initiatives underway as part of our Living Centre transformation.

**Your opportunity**

As a casual Car Park Attendant at **Westfield Knox **, you will be part of our Car Park team. You will be proactive, hands-on and dedicated to maintaining exceptional standards of customer service in an ever-changing environment. This is an exciting opportunity to be apart of the redevelopment in our Living Centre and the launch of ticketless parking.

**So, what sets a Car Park Attendant apart?**
- Willing to go above and beyond for our customers, making a difference to their Westfield Experience
- Be present in the moment, well presented, confident & self-motivated with exceptional people skills
- Exuding positive energy, a can-do attitude and the ability to work in a busy, fast paced environment
- Being empowered to rectify and resolve customer issues that may arise while on shift.
- Maintain car park equipment in a good condition and working order (Boom gates, Automated Pay Machines, Visual Messaging Screens, etc)
- Perform traffic management in the car park when congestion and traffic flow issues arise (industry recognized training provided)
- Providing assistance, directions and information to customers in a busy retail environment, including in the car park.

**Your checklist**
- Previous work experience in a customer facing role, ideally within a car parking or retail environment
- Experience interacting with customers from all backgrounds, and an ability to achieve a high level of service that consistently meets and exceeds the expectations of our customers
- An ability to work both independently and as part of a team
- Availability to work across a 7-day dynamic roster, including weekends and Public Holidays
- Able to use the Microsoft Office Suit to perform day to day administrative duties
- To be considered for a Car Park position, a drivers’ license is required

This is a casual position offering 15-20+ hours per week and is the perfect chance to shine, gain valuable experience get your foot in the door for a career at Scentre Group.

**What sets us apart from the rest?**
- Diverse career paths across our vertically integrated business
- Ability to innovate in a company that not only encourages it but will facilitate it

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.



  • Melbourne, Australia City of Monash Full time

    **Job no**: 494603 **Categories**: Government and Defence Permanent Full-time Opportunity Salary from $75,144 pa + Superannuation **Position Location**: Glen Waverley / Oakleigh / Clayton The City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and...

  • Wardrobe Attendant

    1 month ago


    Melbourne, Australia Crown Melbourne Full time

    **Job Number**: MEL14639) Wardrobe Attendant At Crown Resorts, employees embrace our company values through our behaviours. We act respectfully, we are passionate, we work together, and we do the right thing. We uphold these values in every interaction, whether it be our customers, our colleagues or our community. **_Together_**_ we create memorable...


  • Melbourne, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As an Experience Manager, you will drive the strategy, design, and implementation of customer experience initiatives for our...


  • Melbourne, Australia Sharp & Carter Full time

    Flexible leave and working hours - Be a part of a well-known brand across Australia - Diverse and inclusive team offering growth **About the role** In this role, you will be responsible for ensuring that customers have a positive and memorable experience throughout their journey with the organisation. You will serve as the main point of contact for...


  • Melbourne, Australia Domain Group Full time

    **Customer Experience Partner - Melbourne Office - Permanent Full Time** A great opportunity for a Customer Experience Partner to work under our Real Time Agent Support Team. Real Time Agent is a point of sale platform that digitises and streamlines key steps in the property journey, including agency agreements, auction registration and bids, as well as...


  • Melbourne, Australia Charterhouse Full time

    Experienced customer experience manager to lead a team driving day to day operations and sales whilst ensuring a first class customer experience - **Manager Customer Experience**: - **Vehicle Leasing with a unique product**: - **Innovative and fast-growing firm**: - **Monday - Friday with an occasional Saturday**: - **Initial maternity leave...


  • Melbourne, Australia Easygo Full time

    **What's in it for you?** Your work will be highly visible across the organisation, and you will have a seat at the table where you can advocate for the player's perspective in product decisions. This will give you the opportunity to have a real impact on our players' satisfaction and loyalty, as well as on the overall success of our products and...

  • Customer Experience

    1 month ago


    Melbourne, Australia Scape Full time

    **WHO WE ARE?** Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a...


  • Melbourne, Australia Asahi Beverages Full time

    **The Role** CUB is currently looking to hire a highly motivated, best in class Customer Experience Specialist to join our Customer Experience Centre team** **based in **Southbank, Melbourne** If you’re a problem-solving detective with a keen eye for detail this is the role for you! **Your key accountabilities will include**: - Take ownership to...


  • Melbourne, Australia Charterhouse Full time

    **Manager Customer Experience**: - **Vehicle Leasing with a unique product**: - **Innovative and fast-growing firm**: - **Monday - Friday with an occasional Saturday**: - **Initial maternity leave contract** **About the Company** ASX listed organisation, operating across Australia and New Zealand with offices in every state, operating within the motor...

  • Room Attendant

    1 month ago


    Melbourne, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...


  • Melbourne, Australia CBRE Full time

    Posted- 31-Oct-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Communications/Public Relations, Customer Service, Marketing- Location(s)- Melbourne - Victoria - Australia**Create an inspiring and innovative work environment that brings joy to the work place.** **Engage with customers to create a collaborative and inclusive...

  • Room Attendant

    4 weeks ago


    Melbourne, Australia Community Help Co Full time

    Attending to the needs of the guest and of the Hotel whilst ensuring rooms are serviced to the required standard. Employer looking to fill roles in: - Preston - Moonee Ponds - North Melbourne - Melbourne - Burnley - Southbank - South Yarra - Torquay - Yarra Glen - Docklands **Role Outline**: - Relationships - Actioning guest requests promptly - Ensuring...


  • Melbourne, Australia Monash Council Full time

    About the Role : The role is suited to a highly motivated individual who has the drive and passion to continually exceed the customer’s expectations. You will have previous experience in a direct customer role, including a high volume contact centre environment, (including Live Chat), front counter enquiries, cashiering & administrative tasks. You...


  • Melbourne, Australia TAL Full time

    **Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...


  • Melbourne, Australia Conquest Personnel Pty Ltd Full time

    **YOUR NEW ROLE**: - Join household brand name - Location - Berwick - Monday - Friday, flexible working hours as long as you are available 5 days p/w - Start ASAP - full-time permanent position - Training and support will be provided so you don't need to worry - You will be assisting with customer inquiries - taking inbound calls and CRM management - Good...

  • Room Attendants

    4 weeks ago


    Melbourne, Australia AHS Hospitality Full time

    **We offer**: - $22.77 to $51.23 per hour - Paid training and development - The opportunity to be a part of a vibrant and dedicated team - Discounts on private health insurance - Access to MyDiscounts - discounts on everyday shopping needs **We are seeking part time housekeepers and room attendants, housepersons and public area attendants to join our teams...

  • Room Attendants

    4 weeks ago


    Melbourne, Australia AHS Hospitality Full time

    **We offer**: - $24.08 to $54.18 per hour - Paid training and development - The opportunity to be a part of a vibrant and dedicated team - Discounts on private health insurance - Access to MyDiscounts - discounts on everyday shopping needs **We are seeking part time housekeepers and room attendants, housepersons and public area attendants to join our teams...


  • Melbourne, Australia Qantas Airways Limited Full time

    Challenge yourself in a fast paced, people focused role- Bring your experienced people management skills to our dynamic operation- Permanent, full-time opportunity, based in Melbourne The heart of Qantas has always been in Regional Australia and QantasLink continues this journey by building connections with people from all walks of life, in cities, towns...


  • Melbourne, Australia people2people Full time

    **Monday to Friday corporate office hours on offer!**: - **A passionate, innovative, energetic, and supportive culture!**: Along with a commitment to maintain the client floor to the highest presentation and hygiene standards, the role will include a wide range of tasks including, coffee making, food handing and waiter service to function rooms as...