Online Sales Coordinator

4 weeks ago

Parramatta, Australia people2people Full time

Samsung Electronics is a global leader in the technology industry known for its exceptional quality and innovation. With a diverse portfolio of products ranging from smartphones and televisions to home appliances and semiconductor chips, Samsung has consistently demonstrated its ability to meet the evolving needs of consumers.

This is the ideal role for a digitally perceptive e-commerce coordinator with the prospect to thrive in an environment where change and challenge are welcome.

**The role**:
Drive E-commerce revenue through Samsung’s websites and microsites using your expertise in content, product and promotional management through to completion.
- Support the online sales manager to ensure all sales opportunities are being maximised on site and within E-commerce platform
- Identify gaps, review and improve content based on engagement and analytics data
- Provide support for delivering user-friendly content that drives business outcomes and ensuring the website delivers an exceptional customer experience and sales conversion.
- Ensure accuracy and timeliness of input and loading of information onto the e-commerce management system, e.g. pricing, promotions, stocks, and product ranging, related to product (buy pages) and promotional activities.
- Monitor all websites, sales portals, and microsites - routine content reviews to identify any potential issues and escalate to the relevant teams.
- Strong stakeholder engagement skills with experience working with Brand and Product Category Teams
- Responsible for providing specialist advice and expertise on web content management, information architecture and merchandising for all websites
- Manage all websites, sales portals and microsites updates including price and product management and approval process
- Responsible for product, price and promotional execution across the Samsung online eco-system

**About you**:

- Degree qualified (Commerce / Business)
- Intermidiate expereince using web publishing (CMS) systems including Photshop and HTML
- At least 2-3 years of experience in online content management
- Experience in vendor management and project management
- Deep Web CMS expertise, preferably SAP Hybris or similar e-commerce platform
- Demonstrated creative background with experience in developing original ideas into original content for digital audiences.
- Experience in web publishing including using Photoshop, JavaScript, CSS and HTML
- Solid understanding of all web based tools and experience using content management systems
- Proficient in web content management systems and product management systems (SAP Hybris preferred)
- Proficient in Google and Adobe Analytics
- Proficient in Microsoft Suite
- Proficient in Photoshop
- Intermediate Working knowledge of HTML, JavaScript, CSS and others
- Experience using collaboration tools, such as JIRA
- Excellent stakeholder management
- Excellent communication skills, both oral and written
- Dynamic and entrepreneurial personality with great energy and initiatives
- Ability to engage and influence
- Responsible, organized with high attention to detail
- Proficient in multitasking
- Deadline-driven
- Always happy to learn something new
- Ability to work well within a multicultural team

**The benefits**:

- Generous discount on Samsung products
- Access to discounts and special promotions with retail partners
- Hybrid working arrangement 4 days in the office 1 from home
- Access to wellbeing platform
- Heavily discounted gym membership
- Onsite parking

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