CRM Functional Consultant

4 months ago


Canberra, Australia Ignite Specialist Recruitment Services Full time

Contract Type

Contract

Reference

BH-372123

Industry

IT

Salary

Negotiable
- I'm working with a Federal Government department to find a **CRM Functional Consultant.**

This is an initial **9 month contract with 1 x 6 month extension option.** This position can be located in**:ACT, NSW, QLD, SA or VIC.**
- Leading the setup, configuration and implementation of Customer Insights - Journeys, and Customer Insights - Data
- Advising on configuration of security roles, permissions, and customer engagement settings (inc. customer insights connector).
- Collaborating with internal teams and supporting the development of lead management, customer journey processes, trigger-based marketing and campaigns

**You will have**:

- Tertiary qualifications in an ICT related field or relevant Microsoft Dynamics 365 certifications
- Proven experience implementing Marketing solutions including marketing automation using Microsoft Dynamics 365 Customer Insights products.
- Strong understanding of Marketing tactics and technical solutions to support them
- Technical proficiency in CRM systems and related technologies
- Experience in data migration projects
- Knowledge of Australian privacy laws and data protection regulations
- Be an Australian citizen
- Have a minimum baseline security clearance



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