Accommodation Manager

2 months ago


Canberra, Australia The Village Hostels Full time

The Village in Canberra CBD is looking for a new Accommodation Manager The Village is a hostel accommodating to backpackers, more local travellers, school groups, and more It's central location makes it the perfect spot to stay in the heart of Canberra. It has a games room, communal kitchen, outdoor terrace/bbq space, as well as a brand new bar below the venue We’re looking for someone to run the accommodation arm of the property.

The Village offers everything from private ensuite rooms to larger group shared spaces. Reporting directly to the GM and working with a core team of managers across the business your role will be to drive revenue and guest experience.

Your role will be to manage the following:

- Customer experience
- Facilitate and manage group bookings
- Reservations
- Reception and housekeeping staff
- Liaising with venue manager to maximise communication and promotions with internal F&B outlets
- Property cleanliness and maintenance
- Guest reviews
- Sourcing revenue leads from groups, 3rd party websites and collaborations
- Travel sales
- Yield management

This is a big job so we need you to be able to come with the following:

- Accommodation management experience in the form of a hostel manager, hotel reception manager, resort duty manager or similar (the bigger the better)
- Knowledge of OTAs, guest management software (bonus points for **Mews**), Siteminder and other associated accommodation platforms
- The ability to make decisions and grow & lead a team
- Knowledge of Canberra as a destination
- Understanding of international and domestic youth travel
- Yield management experience
- The want to go big and succeed

As well as market leading salary this role at The Village offers you a ticket to anywhere in a growing and dynamic hospitality group. Give us 2 years of your time making a success out of this role and let’s see where we can take you.

The Village, 7 Akuna Street Canberra ACT

**Salary**: $60,000.00 - $80,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Annual bonus

**Experience**:

- Accommodation Manager: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location



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