Food and Beverage Operations Supervisor

6 months ago

South Durras, Australia NRMA Parks and Resorts Full time

Company Description

NRMA Parks and Resorts is a wholly-owned subsidiary of the member-owned National Roads and Motoring Association (NRMA) - keeping people moving for 100 years. Our expanding portfolio of owned and managed holiday parks currently features 52 properties in iconic tourism locations around Australia. We are passionate about delighting our guests and creating opportunities for them to reconnect while discovering the great outdoors. We offer competitive employment terms and ongoing support from a culturally diverse, inclusive and welcoming team, embracing our company values that are built from our essence as a member-owned, profit-for-purpose organisation.

**Job Description**:
Reporting to the Food and Beverage Operations Manager, you will assist in guiding the Food and Beverage Team across multiple facilities to delivery an exceptional experience for all team members and resort guests, play a leading role in designing & executing the Food & Beverage Operations within the resort.

**A key focus of this position will be to**:

- Ensure the Food and Beverage Department represents the core values of NRMA in terms of professionalism, cleanliness and guest experience.
- Maintain these standards whilst working within monthly financial budgets set by NRMA.
- Work professionally alongside the Chef, Resort Management and Events Team, to create industry leading outlets and functions, and
- Create and maintain a positive, dynamic working culture that creates moments of exceptional quality.

**Key responsibilities include**:

- Have a sound knowledge of all menu items
- Training and guiding Food and Beverage Hosts and ensure service standards are met
- Leading team members in all aspects of the daily operation of the Restaurant/Café, providing the necessary assistance and training where required
- Ensuring that approved service standards are established and maintained
- Ensuring that all opening and closing procedures are carried out to an acceptable standard
- Handling complaints immediately, courteously, and satisfactorily and escalates the Assistant Manager or Resort Manager
- Maintaining efficient operating procedures for the Cafes point of sale cashiering computer system, ensuring accuracy and balancing when applicable
- Maintaining a high level of cleanliness and care of all equipment and materials in the Restaurant/Café.
- Promptly reporting any maintenance work required to the Food and Beverage Manager
- Working with the Food and Beverage Manager and Resort Manager, to maintain stock levels
- Assisting Food and Beverage Manager with daily briefings when required
- Conducting on the job training for Food and Beverage Hosts
- Attending all scheduled meetings when required
- Taking guest and customer orders
- Serving food in an efficient and professional manner.
- Clearing tables and returning dishes and cutlery to kitchens
- Washing and cleaning Restaurant/Cafe and kitchen equipment as required
- Ensuring practice of hygiene and safety precautions as well as compliance with park and company policies by the kitchen staff through training.
- Elevating any key issues to the Food and Beverage Manager when required
- Cleaning duties as required
- Barista duties as required
- Other duties as may be required from time to time due to operational needs
- Reporting any workplace hazards as you see them and support the company in its endeavour to provide a safe workplace
- Representing the company in a positive manner expounding the values, ethics and pride at all times.

**Qualifications**:
Ideally, you will have previously managed or held a senior role in a Food and Beverage department you are now ready to move into a role where no one day will ever be the same. Your hands on experience will assist in leading & mentoring the department to success.
- Experience in a restaurant and or previous customer service experience.
- Outstanding guest relations and communications skills and the ability to relate to and host resort guests from a wide range of nationalities and backgrounds
- Ability to communicate to the resort team the NRMA business goals, as well as the resort specific goals, and to encourage and support initiatives which may assist those goals
- Knowledge of and ability to maintain a safe and hygienic working environment.
- Ability to maintain control and composure in difficult situations
- Knowledge of relevant statutory/regulatory requirements impacting on resort operations such as Liquor Accommodation Acts and Environmental Legislation

Additional Information
**The Perks**:

- NRMA Group Benefits, including free My NRMA membership and roadside assistance
- Discounted insurance and accommodation discounts across all of our parks and resorts
- Great team culture and development opportunities

NRMA Parks and Resorts is committed to ensuring the health and safety of all our staff, customers and the communities we operate in.

  • Food and Beverage Supervisor

    6 months ago

    South Durras, Australia NRMA Parks and Resorts Full time

    **Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...

  • Food and Beverage Operations Manager

    6 months ago

    South Durras, Australia NRMA Parks and Resorts Full time

    Company Description NRMA Parks and Resorts is a wholly-owned subsidiary of the member-owned National Roads and Motoring Association (NRMA) - keeping people moving for 100 years. Our expanding portfolio of owned and managed holiday parks currently features 52 properties in iconic tourism locations around Australia. We are passionate about delighting our...

  • Food and Beverage Operations Manager

    6 months ago

    South Durras, Australia NRMA Parks and Resorts Full time

    Company Description Take a career road trip with us at NRMA Murramarang Beachfront Holiday Resort, where everyday is a holiday! Work within a beach front holiday resort and caravan park located on the beautiful New South Wales South Coast, just North of Batemans Bay. NRMA Parks and Resorts is a wholly-owned subsidiary of the member-owned National Roads and...

  • Food and Beverage Host

    6 months ago

    South Durras, Australia NRMA Parks and Resorts Full time

    Company Description NRMA Parks and Resorts is a wholly-owned subsidiary of the member-owned National Roads and Motoring Association (NRMA) - keeping people moving for 100 years. Our expanding portfolio of owned and managed holiday parks currently features 52 properties in iconic tourism locations around Australia. We are passionate about delighting our...

  • Food and Beverage Team Leader

    2 months ago

    South Penrith, Australia Hotel and WSCC Full time

    Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Food and Beverage Team Leader to join the Western Sydney Conference Centre team! Introducing Pullman Sydney Penrith and WSCCPenrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure Underground...

  • Food and Beverage Team Leader

    1 month ago

    South Penrith, Australia Hotel and WSCC Full time

    Part TimePanthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Food and Beverage Team Leader to join the Western Sydney Conference Centre team!Introducing Pullman Sydney Penrith and WSCCPenrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure...

  • Food and Beverage Supervisor

    7 months ago

    South Yarra, Australia Accor Apartments & Realty Full time

    Along the illustrious Chapel Street, The Olsen Melbourne - Art Series, is a masterpiece in itself, infused with the creations of esteemed Australian landscape artist Dr John Olsen. Offering boutique luxury accommodation including apartment-style studio suites, spacious one and two-bedroom suites, on-site Spoonbill Restaurant welcoming up to 80 guests daily...

  • Food and Beverage Operations Manager

    1 month ago

    South Yarra, Victoria, Australia Ovolo Group Full time

    Unlock Your Potential in a Dynamic Hotel EnvironmentAs a Food & Beverage Supervisor with the Ovolo Group, you will be responsible for leading our team from the front and representing not only the venue but also the Ovolo Brand. With prior supervisor or team leader experience within fine dining restaurants and C&E, as well as sound knowledge in wine &...

  • Food and Beverage Attendants

    3 months ago

    South Durras, Australia NRMA Parks and Resorts Full time

    **Company Description** - Casual opportunities available! - Work within a beach front Holiday Resort and Caravan Park located just north of Batemans Bay, in beautiful South Durras **NRMA Murramarang Beachfront Holiday Resort** is a family-friendly paradise in a little pocket of tranquility, boasting stunning beachfront and surreounded in beautiful...

  • Food & Beverage Supervisor

    3 months ago

    South Yarra, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be...

  • Food & Beverage Supervisor

    3 months ago

    South Yarra, Australia Ovolo Group Full time

    Lona MisaFounded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid...

  • Food and Beverage Supervisor

    7 months ago

    South Yarra, Australia AccorHotel Full time

    **Company Description** The Como** The Como Melbourne is a living legend in its own right, having welcomed an array of celebrities through our famed doors. Our boutique 5 star hotel features 111 rooms and is renowned for delivering discreet, impeccably personalised service to our very regular and loyal guests. Our iconic hotel is set on Chapel Street...

  • Exceptional Food and Beverage Leader

    4 weeks ago

    South Yarra, Victoria, Australia Ovolo Group Full time

    Food & Beverage Supervisor Opportunity at Ovolo GroupWe are seeking an exceptional Food and Beverage Supervisor to join our dynamic team at the Ovolo Group. Located in Australia, this is a fantastic opportunity for a seasoned professional to lead our food and beverage operations.About the Role:Liaise with the Venue Manager to oversee the daily operations of...

  • Food & Beverage Supervisor

    3 months ago

    South Yarra, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be...

  • Hospitality Assistant

    4 weeks ago

    South Durras, Australia The NRMA Full time

    We are seeking a motivated and enthusiastic individual to join our team as a Hospitality Assistant in the Food and Beverage department. This is an exciting opportunity to kickstart your hospitality career with one of Australia's leading holiday park and resort operators.Job Overview:The successful applicant will support the Kitchen team to deliver...

  • Hospitality Service Associate

    4 weeks ago

    South Durras, Australia The NRMA Full time

    At The NRMA, we're seeking a skilled Hospitality Service Associate to join our team in the food and beverage department. This role offers an exciting opportunity to work in a fast-paced environment, providing exceptional service to our guests.Job OverviewThis position is ideal for individuals who enjoy working with people, are flexible, and have a passion...

  • Food & Beverage Supervisor

    7 months ago

    South Yarra, Australia The Meat and Wine Co Full time

    Working alongside the Restaurant Manager, you will have the chance to lead, drive and mentor a team of enthusiastic and committed team members to ensure an outstanding dining experience for your customers. **What we can offer**: - Competitive salary. - Great staff discounts. - Be a part of collaborative team. - Ongoing training and development...

  • Food and Beverage Operations Manager

    4 weeks ago

    South Wharf, Victoria, Australia Accor Full time

    Lead Food and Beverage Team in MelbourneAbout the Role:We are seeking a motivated Food and Beverage Team Leader to lead our team in Melbourne. As a key member of our operations team, you will be responsible for ensuring smooth daily operations in our outlets.Your Responsibilities:Assist in leading, mentoring and training the Food & Beverage teamSupervise and...

  • Food and Beverage Attendants

    3 months ago

    South Durras, Australia The NRMA Full time

    Job Description What you’ll do: No day will ever be the same at our bustling resort. Work in our onsite bistro, serve a drink at our poolside bar, or take orders and run food from our Skippy’s Takeaway! At NRMA Parks and Resorts, we work hard to provide efficient and quality service, to ensure guest satisfaction. What you’ll bring: ...

  • Hospitality Leader

    4 weeks ago

    South Yarra, Victoria, Australia Ovolo Group Full time

    Ovolo Group is a dynamic and forward-thinking hospitality brand that values creativity, passion, and dedication. With hotels and restaurants across Hong Kong, Australia, and Indonesia, we offer an exciting opportunity for a skilled Hospitality Leader to join our team in Australia.About the RoleWe are seeking a highly motivated and experienced Food and...