Case Manager Level 2

6 months ago

Sydney, Australia Allianz Australia Full time

**Case Manager - Personal Injury, Life and CCI Claims | Sydney**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**The role**

We have an opportunity for a Case Manager to join our CCI/Life team in Sydney. Reporting to the Team Manager, you will be part of a high performance culture and join a customer focused team consisting of Technical Specialists and Case Managers.

As Claims Service Consultant, you will be our first ‎point of contact for new claimants and assist existing customers with ‎their enquiries. You will have passion for delivering exceptional service to our customers in ‎their “Moment of Truth" and act as a true ambassador of a trusted brand.‎ As a member of the team you will positively contribute to team culture, drive change and innovation.

**You'll **be responsible for**
- Registration of new claims and providing assistance as part of the claims management process
- Managing the payment processing procedures for the Team
- Answering telephone enquiries from customers and requesting additional information
- Providing excellent customer service to all internal and external stakeholders
- Assisting with other tasks as required by the team

**About you**
- Proven data entry skills
- A naturally empathetic nature, with a strong customer service focus
- Exceptional written and verbal communication skills
- Excellent attention to detail
- Ability to work at a fast pace and adapt to changing business needs

**What's on offer?**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

**Job Level**:
Professional

**Location**:

- Sydney, NSW, AU, 2000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERV

  • Case Manager Level 2

    3 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager Level 2 - Personal Injury | Sydney** **What if you could put the customer at the heart of everything you do?** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to...

  • Case Manager Level 2

    2 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager Level 2 - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...

  • Case Manager Level 2

    7 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager Level 2 - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...

  • Case Manager Level 2

    6 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...

  • Support Specialist

    2 days ago

    Sydney, Australia Hitachi Vantara Corporation Full time

    **Job Title Support Specialist (Level 2)** **Reporting To Manager, Global Support Center, Solutions - APAC** **The Role** The Support Specialist (Level 2) provides experienced, in-depth, specialised support and technical advice to assist Hitachi Vantara's customers address challenges faced with their solutions. As a member of the Solutions Team (APAC) the...

  • Support Specialist

    2 days ago

    Sydney, Australia Hitachi Vantara Full time

    **Job Title Support Specialist (Level 2)** **Reporting To Manager, Global Support Center, Solutions - APAC** **The Role** The Support Specialist (Level 2) provides experienced, in-depth, specialised support and technical advice to assist Hitachi Vantara’s customers address challenges faced with their solutions. As a member of the Solutions Team (APAC)...

  • Case Manager

    7 months ago

    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Case Manager

    7 months ago

    Sydney, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - Ongoing Positions - Excellent $$ and benefits! - Supportive teams - working with other Social Workers and Clinicians! **Case Worker** **THE POSITION**: **Stream Healthcare** is recruiting Case Managers for roles across Sydney and Regional NSW. We are looking for experienced and entry level Case Manager that have an interest or experience...

  • Case Manager Level 1

    6 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager - Life and Consumer Credit Claims (CCI)** - **Sydney CBD location - Hybrid Working principles apply.**: - **Permanent Position**: - **Specialised portfolio of CCI & Life claims** We have an opportunity for an experienced Claims professional to join our CCI/Life team in Sydney. Reporting to the Team Manager, you will be part of a high...

  • Case Manager

    3 months ago

    Sydney, Australia Gallagher Full time

    **Introduction**: Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting...

  • Case Manager Level 1

    4 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Sydney, NSW** **What if you could put the customer at the heart of everything you do?** Our Personal Injury division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing team in Sydney, you will be part of a...

  • Case Manager

    6 months ago

    Sydney, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Case Manager

    6 months ago

    Sydney, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of...

  • Case Manager

    3 weeks ago

    Sydney, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 11/12/2024 Closing Date: 31/12/2024 **Job Type**: Contract Location: Sydney Job Category: Banking and Financial Services,Insurance & Superannuation **Your new role** As a professional and experienced Case Manager, you will use your expertise to support and guide vulnerable customers through a difficult time in their lives. You will be empowered...

  • External Auditor Junior

    7 months ago

    Sydney, Australia Coast 2 Coast Recruitment Full time

    **Seeking External Auditors at all levels.** **It is a fantastic time to look at making that change, if you are all "Covided out" and feel that life is too short to stay in a role that you are no longer enjoying 100%.** **There is a huge demand for Auditors at all levels, below is an example of levels and experience required for External Audit.** -...

  • Case Manager Level 1

    7 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...

  • Case Manager Level 1

    7 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Sydney and Charlestown** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Case Manager Level 1

    7 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...

  • Case Manager Level 1

    7 months ago

    Sydney, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...

  • Case Manager Level 1

    7 months ago

    Sydney, Australia Allianz Australia Full time

    As above **Case Manager - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...