Sales Support

4 months ago

Somerton, Australia ACM Parts Full time

**Work options**: Flexible

The primary function of the Sales Support Role is to successfully execute administrative and operational processes in the Collision and Mechanical businesses in Australia along with supporting an external team of contractors outside of Australia. The role provides a supportive complement to our nationally based sales operation by handling a range of administrative and process driven tasks. This role reports to the Team Leader - Sales Support.

**ACM PARTS**

ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are reimaging the way vehicles can be repaired by providing a choice of options that suit their needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts as. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re-define and repair.

**The Opportunity**

We have a unique opportunity for a passionate Sales Support person to successfully execute administrative and operational processes in the Collision and Mechanical businesses in Australia along with supporting an external team of contractors outside of Australia. The role provides a supportive complement to our nationally based sales operation by handling a range of administrative and process driven tasks. This role reports to the Team Leader - Sales Support.

**Role responsibilities**
- Engage with the Internal sales team to support and help build the customer base with fast and efficient processing of all orders, RMA’s and reduced response times.
- Build and foster positive relationships and communications with Collision and Mechanical customers as their primary point of contact.
- Facilitate face-to-face and phone meetings with existing key Collision customers to understand their needs and their business.
- Engage with the Internal sales team to support and help build the customer base with fast and efficient processing of all orders.
- Participate in administrative supportive tasks in line with the Collision and Mechanical businesses
- Accurately input, update and maintain data in various systems

**Does this sound like you?**
- Previous experience in Office processes or data entry
- To work as a team member when necessary
- Excellent written and verbal communication skills
- High computer proficiency
- Personable and patient
- High Attention to Detail

**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families

We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business.
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers._
- No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._

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