Product Specialist

3 weeks ago

Perth, Australia Sandvik Full time

Date limite:
4 oct.

Pays:
Australie

Localisation:
Perth, Western Australia

ID de poste:
R0058894

Catégorie d'emploi:
Vente et Service Produit

**POSTULER À CET EMPLOI**

Underground Drills Specialist - Electrical

Sandvik Mining and Rock Solutions

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. In 2020, the Sandvik Group had approximately 37,000 employees in more than 160 countries.

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect, and trust.

Job Summary

Sandvik currently has an opportunity for an Electrical Underground Drills Specialist to join our Underground Drills product line team. As the Electrical Underground Drills Specialist, you will be reporting to the Technical Manager and assist in providing quality technical support and developing technical competencies to Sandvik customers and internal personnel.

Areas of responsibly will include:

- Deliver on-site technical assistance to resolve issues on 1000v and 24v systems including Can Bus and Sandvik Control Systems.
- Provide technical training and support to service network on proper operations, maintenance and troubleshooting practices to customers while developing strong relationships to ensure a positive experience
- Aid in compiling accurate data to process warranty claims and engineering machine improvements, investigating warranty claims proactively & reactively to enhance customer satisfaction
- Offer relevant feedback to TSM/BSM and BLM to relevant factory engineering teams & warranty analyst to improve equipment and operations.
- Work with TSM on training material and ensure all new products meet Australian standards.

Your Profile:

- You hold an Electrical Trades qualification and will have 5 + years post trade experience
- WA Electrical Licence & Cert IV in Training & Assessment Highly Desirable
- Your professional background will include HV and low voltage, Sandvik control system, as well as working on automation and Underground Drill Rigs
- You will have excellent written and verbal communication skills
- Ability to build & maintain relationships with internal & external stakeholders.
- Strong analytical & Problem solving skills
- Customer focused -always looking to get a favourable outcome for Sandvik and the client
- Ability to perform in fast paced environment and respond to stakeholder enquiries in a timely fashion
- Flexible to travel locally and the APAC region.

Why Sandvik
- Work with a global OEM with a trusted name within the Mining Industry
- Work alongside of a diverse of clients including Tier 1/2 owner operators and contractors
- Receive on going training and career development opportunities
- A competitive remuneration package & 12.5% super.
- A 5k Employee referral scheme
- Flexible working arrangements
- Paid Parental leave
- Option to purchase 2 additional weeks of annual leave each year

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Paul Monaldi - Talent Acquisition Specialist WA

0473 218 033

Date limite : 4 oct.
ID de poste : R0058894

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