Emergency Response Operator

1 month ago

Brisbane, Australia WorkPac Group Full time

Are you looking for a Permanent role with a fast-growing company?
Are you tired of moving from job to job and looking for security?
Do you have experience in Customer Service and Emergency Response and want to combine the two?
We have a Permanent role available for an Emergency Response Operator based out of Salisbury (QLD) and would like to hear from you

Immediate start with on lengthy onboarding

Local role offering progression within the company

Negotiable salary
Company Perks

This company will pay for employees to study an BMA, Bachelors of Post Graduate Degree at University (as long as they have worked at the company for at least 12 months)

All e mployees are given a discount card offering discounts on a range of things such as accommodation, flights, grocery shopping and gym memberships
About the Company
Trading in Australia for over 40 years, this company have been assisting those who want to live a full, independent, and active life, but also require assistance in an urgent situation. They provide medical alarm devices to elderly individuals who may need to contact family members, health care professionals or close friends in the case of an emergency. The company are fast-growing and currently require a Customer Service Operator to work in their Emergency Department.

What you will be doing

Key Responsibilities

Provide first response to our customers when they are in need

Provide a timely and accurate response in line with company procedures

Provide reassurance and peace of mind to both our customers and their family members

Notify the ambulance services and communicate critical emergency details
What you will need

Excellent communication and listening skills

Call centre and/or inbound/outbound phone experience

Computer literacy with good typing skills

Willingness to work across days and nights

National Police clearance (or the ability to obtain)

Medical clearance (or the ability to obtain)

First Aid Certificate (or the ability to obtain)
This is a great opportunity to take the next step in your career and move into a Permanent role with a fast-growing company. If you would like more information and want to have a chat, please don???t hesitate to APPLY NOW or contact me on;

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