Aps4 Complaints Officer

3 weeks ago

Geelong, Australia HAYS Full time

WORK FROM HOME FLEX WITH FEDERAL GOVERNMENT

**Your new company**

Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.

Our Federal Government Client is seeking an APS4 Complaints Officer for a full time, 12 month temporary assignment to commence ASAP from our Client's Geelong CBD office, with flexibility to work from home on occasion

**Your new role**

As the APS4 Complaints Officer, you will support the coordination of complaints received by our Client, including resolving at point of entry, assessing, recording and referring as required. Further responsibilities include:

- Contacting relevant stakeholders to confirm receipt of referred complaints and gather information
- Escalating complaints in accordance with established complaint handling processes
- Contributing to record keeping activities to ensure team records are accurate and current
- Coordinating correspondence, briefing and reporting functions to the branch as needed

**What you'll need to succeed**

To succeed as the APS4 Complaints Officer, you will need:

- An ability to action items of a sensitive and confidential nature
- Demonstrated experience working in a fast-paced environment with the ability to remain organised
- Excellent communication, both written and verbal
- Excellent administrative skills; record keeping, creating correspondence
- Australian Citizenship

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $43.82 + super, an opportunity to progress your career with this Federal Government Agency, work from home flexibility and:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online time sheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact the Office Support Team for a confidential discussion on your career.

Brittany Hall - Team Manager

Lachlan Cooke - Associate Consultant

2796376

  • Aps4 Complaints Business Support Officer

    2 days ago

    Geelong, Australia Chandler Macleod Full time

    **APS4 Complaints Business Support Officer** - Hourly rate - $43.82 + super - Located in Geelong - 12 month contract with potential extension - Full-time Mon to Fri: 8.30am to 5pm **About the Role** The **APS4 Complaints Business Support Officer **will have a considerable level of contact with internal and external stakeholders and will be required to...

  • Aps4 Administration Officer

    3 weeks ago

    Geelong, Australia HAYS Full time

    X10 positions available | Federal Government | Work from home **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I am currently partnered with a Federal Government...

  • Aps4 Admin Officer

    3 weeks ago

    Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency in Geelong, we are looking for experienced Admin Officers to join the team for a 12 month assignment. This role is Monday to Friday, 37.5 hours per week and will pay $42.54 per hour plus super. The APS4 Admin Officers will provide operational and administrative support...

  • Aps4 Planner

    2 weeks ago

    Geelong, Australia HAYS Full time

    APS4 Planner | Federal Government Opportunity | Geelong **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart of Geelong to recruit an...

  • Aps4 Administration Officer

    2 weeks ago

    Geelong, Australia Talent International Full time

    **Job Details**: **Location** Geelong **Salary** AU$42.54 - AU$43.54 per hour **Job Type** Full Time **Ref** BBBH94490_1665113634 **Contact** Liam Lasslett **Posted** about 4 hours ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Administration Officer...

  • Aps4 Administration Officer

    3 weeks ago

    Geelong, Australia HAYS Full time

    Federal Government | Geelong CBD | Full time **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. Hays is currently partnered with a Federal Government organisation...

  • Aps4 Project Support Officer

    3 weeks ago

    Geelong, Australia HAYS Full time

    Federal Government | 25 POSITIONS AVAILABLE | Work from home flexibility **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I am currently partnered with a Federal...

  • Aps4 Program Support Officer

    3 weeks ago

    Geelong, Australia DFP Recruitment Services Full time

    **Job description**: On behalf of a large Federal Government agency, we are looking for an APS4 Program Support Officer. This opportunity is a 12-month temporary assignment based in Geelong. **Duties include**: - Completing administrative tasks of moderate complexity. - Assisting in planning and implementation of organisational activities and meetings. -...

  • Aps4 Administration Officer

    3 weeks ago

    Geelong, Australia HAYS Full time

    Federal Government | Geelong VIC | Full Time Hours **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. Our Federal Government Client is currently seeking multiple...

  • Aps4 Program Support Officer

    2 weeks ago

    Geelong, Australia Talent International Full time

    **Job Details**: **Location** Geelong **Salary** Up to AU$43.82 per hour **Job Type** Full Time **Ref** BBBH102766_1686637951 **Contact** Samuel Beckett **Posted** 18 minutes ago **The opportunity** Our client is a community focused Federal Government agency. They have an exciting opportunity available for an APS4 level Program Support Officer to...

  • Aps4 Payments Officer

    2 weeks ago

    Geelong, Australia HAYS Full time

    Multiple Fed Gov roles available with WFH flex! **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am currently partnered with a renowned Federal Government Organisation to recruit multiple...

  • APS4 Executive Assistant

    2 weeks ago

    Geelong, Victoria, Australia Hays Recruitment Full time

    APS4 Executive Assistant (2914560) Geelong, AustraliaSalary: $43.82 per hour + superYour new companyHays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I have partnered with a Federal Government Agency in the heart of...

  • Aps5 Complaints Officer

    3 weeks ago

    Geelong, Australia DFP Recruitment Services Full time

    **Job description**: **The Role** We are seeking experienced APS5 Complaints Officers to join a Federal Government Agency based in Geelong or Broadmeadows. This is a 12 month assignment, working 37.5 hours per week and will be paying $55.24 per hour plus super. The position will support the Internal Review and Complaints Team as a central point of...

  • Aps4 Payments Officer

    2 weeks ago

    Geelong, Australia Talent International Full time

    australia greater geelong contract up to au$44 per hour**The Opportunity**: This Payments Analyst role will involve working within a federal government agency that is working to transform the disability sector by providing its participants with support and the freedom to access funds based on their individual needs. This APS4 Payments Analyst role will...

  • Aps 3 & 4 Levels

    2 days ago

    Geelong, Australia HOBAN Recruitment Full time

    **APS3 and APS4 Level roles** Fantastic hourly rate ranging between $37.36 to $43.82 per hour + Super Hybrid work arrangement offering flexibility in Richmond or Geelong. Opportunity to contribute to a meaningful cause with professional development opportunities. Are you ready to make a meaningful impact within a Federal Government agency? Do you seek a...

  • Multiple Complaints Officers

    4 weeks ago

    Geelong, Australia Talent International Full time

    australia greater geelong contract au$55.24 - au$60.26 per hour**Opportunity** Great full time hourly rate contract opportunities for an initial 12 months, paying $55.24 + Super & $60.26 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and...

  • Aps5 Complaints Officer

    3 weeks ago

    Geelong, Australia Talent International Full time

    **Job Details**: **Location** Broadmeadows **Salary** $0 - $53.63 per hour **Job Type** Contract **Ref** JO- 2209-560331 **Contact** Samuel Beckett **Posted** 18 minutes ago **Opportunity** Great full time hourly rate contract opportunities for 12 months paying $53.63 per hour + Super, with option to extend based in either Broadmeadows or...

  • Multiple Complaints Officers

    2 days ago

    Geelong, Australia Talent International Full time

    australia greater geelong contract au$55.24 - au$60.26 per hour**Opportunity** Great full time hourly rate contract opportunities for an initial 12 months, paying $55.24 + Super & $60.26 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and...

  • Aps4 Executive Assistant

    18 hours ago

    Geelong, Australia DFP Recruitment Services Full time

    **Job description**: On behalf of a large Federal Government agency, we are looking for an APS4 Executive Assistant. The Executive Assistant role is a Cross-Agency position that may work within any branch in the Agency. This will be 12-month assignment and the pay rate will $43.82 per hour plus super. **Duties include**: - Providing high level...

  • Administration Officer

    2 days ago

    Geelong, Australia HOBAN Recruitment Full time

    Become a valued member of an energetic team committed to expediting hospital discharges and safeguarding younger individuals from entering or remaining in residential aged care. The Hospital Interface Branch prioritises alignment with Ministerial directives, striving for quality outcomes for participants. Actively advocating for eligible younger individuals...