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Delivery Lead, Connected Care

4 months ago

Melbourne, Australia Bupa Full time

Be at the heart of our brave new digital world

This means you’ll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a complex and specialised area brings a huge variety of opportunities for professional and personal growth. Just imagine the impact you could make

**What’s your role?
This role leads and drives delivery outcomes for the Connected Care strategic program to achieve the desired customer and commercial outcomes within a defined budget and resource envelope. Committed to optimising the flow of work, and creation of value by assisting to drive the adoption of Lean | Agile disciplines that will enable enduring competitive advantage.

**What will your day look like?**
- Lead the Agile delivery program across all Connected Care missions. This comprises of up to 200+ individuals working within the extended team and is likely to grow as we grow Connected Care.
- Co-ordinate all aspects of delivery required for the connected care missions (CX, UX and Design, Development capabilities, Architecture, Business Strategy and Release Management)
- Works with senior stakeholders and product and service business owners to ensure strategy and execution alignment
- Manages delivery across multiple teams which own, develop and support a set of customer-facing products and services together with their underlying enabling technology
- Uses metrics and insight through process and tooling to ensure visibility of committed outcomes, capacity consumption, and broader insight into process efficiency
- Provides input into the development of capital planning, labour forecasts and monitors those budgets ensuring costs are managed within budgetary constraints
- Member of the Connected Care Leadership team contributing to strategic vision and the overall health and culture of the program and its teams
- Coordination and input into executive level governance reporting to the Group Executive and the Board
- Working in collaboration with key leadership roles in the missions to ensure continuous improvement at Function, Mission and Squad level

**What will you bring?
If some of the skills and experiences outlined below resonate with you, we’d love to hear from you
- A leader of leaders, who has overseen large, and complex agile programs, they will be an effective people leader, able to build, motivate, and influence a high performing team to quickly analyse and understand new problems and situations
- Significant business and technology experience and background, with a breadth and depth of disciplines across technology using agile methodologies
- 10+ years of working in agile delivery roles, program manager, iteration manager and key roles in transformation
- 5+ years experience of scaled agile in the enterprise, e.g. large agile transformations and frameworks gained from practical experience
- Extensive experience as an Agile Project Manager, Iteration Manager or Agile Coach across a multiple of domains
- People leadership; experience in recruitment of staff and line managing delivery team members
- Excellent communication, analytical and facilitation skills
- Proactive promoter of agile best practices and a quality mindset
- Proven success in working with and across Business and IT Delivery Teams to deliver effective and cost efficient technology based solutions.

**What’s in it for you?
As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include discounts on our health insurance, travel, car, home, contents and pet insurance products as well as Bupa services such as Dental and Optical. You can also access a ‘People First’ wellness program which provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides and product discounts.

You’ll feel happier & healthier working at Bupa