Learning Designer Job in Adelaide

2 weeks ago

Adelaide Region SA, Australia Kineo Full time

**Responsibilities**:
**Purpose of Kineo**

Kineo is changing the world by helping people develop skills to grow and succeed. We are part of the new breed of company that is both purpose driven and commercially oriented.

Our commercial charter is to help leading businesses improve their performance today and shape the workforce of the future. We deliver measurable results to our customers by combining award winning digital learning solutions with leading edge technology and platforms.

Our for-purpose charter is to make lives better through skills. We do this independently and in concert with our parent company, City and Guilds Group, who was established 140 years ago by Royal Charter and honoured to have Her Royal Highness, The Princess Royal (Princess Anne) as Patron.We accomplish our for-purpose mission through bursaries, charitable activities, youth engagement programmes and volunteer work.

**Purpose of the role**

The role is in the Learning Content team, which specialises in eLearning but also designs and delivers other types of learning as part of blended solutions. The key skills we are looking for are writing, training and customer service. This position would suit both experienced learning designers and those with applicable skills looking to join the industry.

**What you will be doing**:
**Design and quality**
- Understanding clients’ business, performance, and training requirements
- Ensuring training is designed in line with all agreed objectives, style guides and the agreed treatment and scope
- Briefing other members of the production team
- Reviewing releases and integrating client feedback
- Flagging risks (and if possible proposing possible mitigations)
- Adhere to all quality processes and ensure compliance with ISO quality standards

**Customer service**
- Maintaining a professional attitude in all communications with external and internal customers
- Working with the client to seek clarification of feedback, advise on any concerns, provide appropriate support and guidance as needed
- Facilitating and leading meetings related to the design approach, e.g. design workshop, content workshop etc.
- Advocating the design approach, outlining how it meets the client requirements, is suitable for the timescales and budget allocated and meets the learning objectives in its approach

**Commercial Awareness**
- Working with the team to ensure projects remain in scope and deadlines are achieved
- Working to the allocated number of days for a given task, proactively flagging any associated risks

**Quality and innovation**:

- Be an active member of the Learning Designers Community
- Adhere to agreed quality processes and ISO quality standards, ensuring briefings and reviews for projects take place, assets are managed.
- Stay up-to-date with creative and technological developments and techniques

**We can’t live without**
- Excellent writing and editing skills, with proven ability to write a range of technical, instructional and educational materials in different contexts, in a range of tones and styles
- Strong analytical skills, ability to review large volumes of information and make informed decisions about priorities and design approaches
- Strong communication skills: capable of explaining rationale of decisions and building rapport and trust with clients, communicating progress and updates to clients and to colleagues, communicating design aspects and requirements to graphic designers and technical teams members
- Commercial awareness and understanding commercial impact of decisions
- Enthusiastic, flexible and comfortable working at a fast-pace, sometimes on multiple projects
- Able to engage and communicate with clients, manage expectations, and express ideas and thinking persuasively and clearly

As we are a Global Company with global clients, out of hours work might be required.

Applicants should have the right to work in Australia without any restrictions.

Kineo is an equal opportunity employer.

You will permanently work from home with a requirement to get together with the team on an ad-hoc basis.

You will be required to provide a National Police check.

Benefits

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