Network Design Manager

2 weeks ago


Melbourne City Centre, Australia Natural Selection Group Full time

**Contract Type**:

- Permanent**Location**:

- Melbourne CBD & Inner Suburbs

**Industry**:

- Information and Communication Technology**Contact Name**:

- Bridget La Ragy-
**Date Published**:

- 06-Mar-2023A rare and exciting opportunity exists for a Senior Network Design Manager to join our Melbourne based client on a permanent basis.

This role makes up part of the Senior team and will see you lead the network and telephony capability for new and existing services under operational support.

**Responsibilities include**:

- Responsible for operational management/technical leadership of all network, telephony and unified communications services, in collaboration with service partners achieved through the management and direction of colleagues, contractors and vendors in designing, maintaining and optimizing the IT network, telephony and unified communications landscape
- Responsible for delivering and updating the strategy and roadmap to future proof our client in terms of network, telephony and unified communications
- Provide governance oversight, standards and technology roadmap for enterprise Network, Telephony and Unified Communications services
- Provide input on developing and refining architectural standards
- Support Project teams on all technical change requests, risks & issues, schedule detail and any governance support, and sign off of all technical deliverables
- Govern transition to support activities on behalf of the Operational team
- Assists the SDM Infrastructure to manage key service providers to contracted service levels
- Establishes a one-team culture across key Service Providers, internal staff and captive resources
- Manages resources in offshore locations (captive) to maintain service levels

**Skills and experience required**:
***
- ITIL Foundations Certificate
- Expertise across Cisco, Palo Alto, Solarwinds, F5 platforms & SDWAN devices
- Vendor Certifications such as CCNP/CCDP level engineer required, CCIE/CCDE preferred
- A minimum of 10+ years’ experience network, telephony and unified communications services support and improvement activities
- 7+ years in a Technical Network Lead or similar capacity
- 10+ years’ experience working as a Network Engineer on large enterprise environments
- Expert level knowledge utilizing tools like Wireshark, Sniffer, Observer, Netskope
- Expertise across Cisco Nexus & Catalyst platforms - routers, switches, voice & wireless
- Experience with Cisco Identity Services Engine (ISE) & Cisco Prime Infrastructure
- Experience with writing technical designs and implementation plans
- Consultative with excellent written, communication, interpersonal and problem-solving skills
- Experience working in 24x7 centres with complex, mission-critical, high availability environments
- Vendor management capability
- Experience managing offshore teams
- Experienced managing large IT service providers


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