Customer Service Officer

4 months ago

Fortitude Valley, Australia Wall Street Full time

Competitive Remuneration
- Thrive in a growing business
- Fortitude Valley location

**The Company**:
We are not just another timber flooring company. While** WOODCUT **was launched over 17 years ago, our passion for and knowledge of timber stems from generations passed, starting with the director’s grandfather, who worked as a timber merchant.

Today, WOODCUT’s high quality engineered European oak flooring is the most specified product range in Australia. With showrooms in Melbourne, Sydney, Adelaide and Brisbane, WOODCUT supplies its design driven product range Australia-wide.

**About the Role**:
**No timber knowledge required,** we'll train you on the rest

Individuals with retail experience, a strong work ethic and a great attitude who can establish and maintain relationships with the goal of maximising project sales opportunities.

**The Role**:
We are seeking a passionate and dedicated individual to join our dynamic team as a Customer Service Officer.
- Collaborate closely with our sales consultants, providing vital support to enhance the customer journey.
- Prepare accurate quotes that reflect our commitment to excellence.
- Efficiently process and diligently follow up on sales orders, leaving no detail unchecked.
- Seamlessly handle administrative tasks to maintain the smooth flow of operations.

**About you**:

- You are an out of the box thinker and problem solver.
- You're great at working in a team and can also excel on your own.
- You're skilled at staying organized and managing your time.
- You're excellent at negotiating.
- Knowledge of Microsoft Office.
- You're an outstanding communicator in writing and speech.
- While experience in construction is a plus, your enthusiasm to learn matters most.

**Why Apply**:
At WOODCUT, we value and invest in our team members' growth and success. You'll have the opportunity to be part of an industry leader. Your dedication will be rewarded with competitive compensation and an enriching work environment.

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