Service Desk Officer

As a Service Desk Officer, you will provide administrative support to staff that is informed and directed by your knowledge of the ICT service support function and undertake research and analysis activities as needed. You will be expected to produce Standard Operating Procedures (SOPs) that will assist the Service Desk technicians and also encourage and...

**Job Details**: **Location** Canberra **Salary** Negotiable **Job Type** Contract **Ref** BBBH99290_1677723138 **Contact** Michelle Somlyay **Posted** 26 minutes ago Service Desk Officer - ** 3 month contract + 2 x 3 month extensions**: - ** Canberra - on site 9-5pm Monday to Friday**: - ** Must have Baseline Security Clearance** **The...

**Reference #**: - JF/NL0616**Title**: - Service Desk - Microsoft Windows, Microsoft Office, Microsoft SCCM ITIL**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 months**Description**: - **Start an exciting career within a Federal Government Department**: - **Lucrative 12-month contract with...

My Forms - My Tests - My Interviews - My Details **APS4 - Information Officer, Service Desk**: - Provide expert advice and assistance on ICT related software and hardware issues - An opportunity to manage a range of systems and gain exposure to the technology required to support an organisation - Be a part of the Library's exciting new future As a world...

Under direction of the Service Desk Team Leader, Service Desk Officers have a range of responsibilities including, but not limited to: Providing effective Service Desk support for IT Services' clients. Recording incidents, service requests, status and resolution information using the IT Service Management System, escalating incidents and service requests...

My Forms - My Tests - My Interviews - My Details **APS5 - Coordinator, Service Desk**: - Provide expert advice and assistance on ICT related software and hardware issues - An opportunity to manage a range of systems and gain exposure to the technology required to support an organisation - Be a part of the Library's exciting new future The National Library...

My Forms - My Tests - My Interviews - My Details **APS6 - Systems Administrator, Service Desk**: - A great opportunity to provide your technical expertise to support the National Library’s service desk - Work in a supportive, flexible environment The National Library of Australia is seeking to fill the important role of **APS6 System Administrator,...

**Location**: Canberra, Sydney **Contract Type**: Permanent MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. Our purpose is to create sustainable value with our clients, people and communities. That means...

My Forms - My Tests - My Interviews - My Details **APS 6 - Program Manager, Service Desk**: - A great opportunity to influence and support Library staff utilising your superior technical and problem-solving skills - Manage the general day-to-day issues that arise in a technical support team by setting its priorities through rostering and providing support...

**Service Desk Analyst Wanted** **6 months (12 month extention) $630 - $635 per day** We have been asked to seek a highly motivated and customer-focused team to join our clients Service Desk. As a Service Desk Analyst, you will be responsible for providing technical support to our clients, resolving incidents and requests in a timely and efficient...

Exciting opportunity within a large Federal Government office to strengthen and develop valuable ICT skillsets **Your new company** You'll be working with a Federal Government Agency that oversees some of Australia's most critical national agendas. **Your new role** As a Service Desk Analyst, you'll be supporting the Service Desk Manager in the operation...

6-month contract with possible 12-month extension - Located in Canberra - Ability to obtain a security clearance **Service Desk Analyst** - **6-month Contract with possible 12-month extension**: - **Located in Canberra**: - **Ability to obtain a security clearance** Our Federal Government client is seeking a **Service Desk Analyst** with strong abilities...

Microsoft Windows, Microsoft Office, Microsoft SCCM, Active Directory, Citrix - 6 months initial contract with 1x6 months extension. Canberra location. - Experienced Service Desk Analyst with experience in delivering digital products **Gateway Synergy is looking for highly experienced Service Desk Analyst contractor for a government department.** **The...

**Reference #**: - JF/NL0667**Title**: - Service Desk Analysts - MULTIPLE - FED GOVT**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6 Months + 12 month**Description**: - **Prominent Federal Government Department**: - **Initial 6 month contract + 12 month extension options**: - **Lucrative and...

**Up to 18 month contract based in Canberra** - As an experienced Service Desk Analyst you will support the Service Desk Manager in the administration of matters relating to provision of planning and delivery support activities to staff on core business operations and processes, and the resolution of technical ICT problems._ - The role is responsible for...

Canberra based Hybrid WFM - Lead and mentor SD agents - National Managed Services organsition - Career Opportunity - Mentor and Lead - Hands - on Support - $90K - 100K Our client is a well established yet growing Managed Services organisation. They established their ACT presence 2 years ago, and have been growing ever since! With a supportive and...

**Due to the nature of the role applicants need to be at minimum an Australian Citizen.** The Service Desk Analyst supports the Service Desk Manager in the administration of matters relating to provision of planning and delivery support activities to staff on core business operations and processes, and the resolution of technical ICT problems within the...

About the job Service Desk Support **SERVICE DESK SUPPORT OFFICERS** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of...

**What success looks like in this role**: IT Service Desk Analyst to provide support, respond and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. **You will deliver value by**: - 1st Level telephone and other media contact support. - Strive for a...

**What success looks like in this role**: IT Service Desk Analyst to provides support, responds and resolves customer requests, in relation to software, hardware and network operations difficulties of our customer by providing fast, efficient and friendly customer service. **You will deliver value by**: - 1st Level telephone and other media contact...