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Administration Officer

1 month ago

Melbourne, Australia Schools (Government) Full time

Location: Melbourne | Eastern Metropolitan

Job type: Full time / From 28/01/2025 - 10/07/2025

Organisation: Schools (Government)

**Salary**: Salary not specified

Occupation: Education and Training

Reference: 1455145

**Selection Criteria**:

- Applicants should provide evidence of their experience and ability to meet the following selection criteria._

**Communication and Interpersonal Skills**:

- Demonstrated ability to communicate empathetically and effectively with a range of stakeholders, including young people and families in need.**Organisational and Administrative Skills**:

- Strong organisational skills with attention to detail, particularly in triaging and managing multiple wellbeing-related queries.**Professionalism and Confidentiality**:

- Proven ability to handle sensitive, challenging and complex matters discreetly and professionally.**Technical Proficiency**:

- Competence in Microsoft Office suite and experience with healthcare or educational software systems.**Commitment to School Community Values**:

- Enthusiasm for contributing to a positive and inclusive school environment, aligned with BHS¿s values.**Role**:

- Balwyn High School (BHS) is a leading Victorian Government school, known for its outstanding academic performance, diverse school programs, and robust staff development culture. The Administration Officer for the Wellbeing Team will play a critical role as the first point of contact for students, parents, staff, and external agencies seeking support from the school's wellbeing services.This position combines general administrative responsibilities with a specific focus on triaging wellbeing-related queries and directing them appropriately to the school's team of wellbeing professionals, including leading teachers, psychologists, social workers, and occupational therapists.-
**Responsibilities**:
**Key Responsibilities**

**Wellbeing Support Coordination**:
Act as the initial point of contact for wellbeing-related queries from students, parents, staff, and external agencies.

Triage issues to appropriate wellbeing team members (e.g., psychologists, social workers).

Maintain an up-to-date referral log and track resolution of wellbeing queries.

**Reception and Communication**:
Greet and direct visitors, answer calls, and respond to queries with a focus on wellbeing services.

Liaise with external agencies to coordinate support for students.

**Administrative Support**:
Provide routine clerical and administrative assistance, including maintaining wellbeing-related records, data-input and correspondence.

Support the organisation of wellbeing-related events, programs, and staff professional development.

**Confidentiality and Sensitivity**:
Handle all interactions with the utmost confidentiality and professionalism.

Ensure compliance with privacy policies and maintain sensitive documentation securely.

**General School Administration**:
Provide ad-hoc administrative support to the broader Finance and Administration Team.

Assist with general school processes, including camp and event administration, as required.

Any other duties as directed by the Principal Team.

**Who May Apply**:
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

**EEO AND OHS Commitment**:
**Child Safe Standards**:
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
**DE Values**:
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
**Other Information**:
- A _specific response_ to all the selection criteria and position details. It is suggested that applicants limit their response to no more than 3 pages.
- The names and contact details of up to three referees who can provide information regarding the applicant in relation to the selection criteria.

**Conditions of Employment**:

- All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.

**Location Profile**: