Health Representative

2 months ago

Murarrie, Australia Pfizer Full time

Why do our customers need you?

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place. It was Charles Pfizer’s vision at the beginning, and it holds true today. Pfizer’s purpose - Breakthroughs that change patients' lives - fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.

We have a permanent specialist Health Representative role available in Queensland in the therapeutic area of Rheumatology.

What you will achieve:
As Health Representative, you will be responsible for connecting customers across Queensland to our portfolio of innovative therapies. The Health Representative role is consultative, ensuring a truly customer centric and comprehensive approach, and one that will result in long standing, valued, and trusted relationships both internally and externally.

As Health Representative, you will draw on your knowledge and understanding of the therapeutic area, broader healthcare environment, Pfizer, and the product portfolio, to support Health Care Professionals to achieve the solutions they need for their patients.

How you will achieve it:

- Truly understand what our customers value by gaining a deep understanding of each individual Health Care Professionals environment and needs, and tailor solutions accordingly.
- Provide objective and scientifically sound medical information related to your portfolio and the therapeutic areas for which they are indicated. Incorporate the use of educational programs and other tools which identify the greatest opportunities for improving patient care and outcomes.
- Continually seek and build customer insights and awareness of the macro and micro-environment.
- Orchestrate an exceptional customer experience through relevant content selection.
- Introduce and onboard customers to our virtual and digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients.
- Develop effective cross-team and cross-functional networks and collaborative working relationships.
- Build and lead relationships with customers across Queensland, both metropolitan and regional with engagement in person and virtually. This territory includes travel.
- Manage and achieve business objectives and targets, ensuring adherence to all Compliance, Legal, Medical and Regulatory requirements.
- A tertiary qualification in Health, Science or Business, a healthcare background or pharmaceutical industry experience is preferable.
- Rheumatology experience desirable but not essential
- Curiosity and an entrepreneurial mindset
- Agile, adaptable, and consultative
- Track record of achieving business objectives through demonstration of strong business acumen (strategic thinking and planning, analytical skills to identify the connections between data, products, and the needs of our customers, managing financial budgets etc.)
- Strong interpersonal skills to help build trusted, sustainable relationships with internal and external stakeholders.
- Solid understanding of the digital space and a willingness to keep learning and upskilling.
- Able to tailor and deliver an omnichannel experience.
- Can-do attitude and a work ethic underpinned by determination, accountability, collaboration, and commitment.
- Adherence to relevant Policies and Procedures, Compliance requirements as well as the Medicines Australia Code of Conduct.
- Demonstrated completion of the Medicines Australia training program
- Valid Driver's License

Work Location Assignment: Flexible

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:
- Paid parental leave- Access to Health & Wellness apps- Career Growth Experiences program- Recognition & rewards program- Paid volunteer days- Life Insurance Benefits- Pfizer Learning Academy access to top content providers- Access to flu vaccines & skin checks- Options to purchase additional leave- Salary packaging & novated lease options

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