Operations Manager

1 week ago

Murarrie, Australia Healius Full time

**Date**:20 Jun 2024

**Location**: Murarrie, Queensland, AU, 4172

**Company**:Healius

QML Pathology is one of Australia’s leading comprehensive clinical laboratory and pathology services. Based in Queensland for more than 90 years, we operate one of the largest, purpose-built laboratories in the southern hemisphere, dedicated to meeting the needs of Queensland doctors and their patients.

QML Pathology is part of the broader Healius Pathology Pty Ltd network of specialist pathologist practices. As such, QML Pathology has the governance and support infrastructure that comes with being part of a top 100 ASX publicly listed entity.

**About the Role**

Reporting to the General Manager - Pathology Operations, the Laboratory Operations Manager oversees a range of activities at QML Pathology.

**Responsibilities**:

- Represent the business unit, brand, and team to internal and external stakeholders.
- Lead initiatives in the core laboratory aligned with Healius Group strategy, focusing on Operational Excellence, Technology Innovations, People Experience, and Surpassing Service Expectations.
- Manage core laboratory operations, including people leadership, team development, and performance alignment.
- Coordinate and participate in budget and forecast preparations, presenting to management for approval.
- Collaborate with leadership to establish and implement frameworks for operational efficiency.
- Manage staff rostering, overtime, consumables volume and overhead expenses in line with fluctuating volumes and within agreed budget
- Operate within the policies, guidelines, and Delegations of Authority set by Healius Group executive and board.
- Partner with Healius Pathology Operations team to enhance the overall operational model.
- Lead governance, strategic planning, and implementation of operational strategies and projects.
- Ensure clinical laboratory and operational outcomes meet stakeholder needs and expectations.
- Identify, support, and develop operational talent for effective performance and succession planning.

**About You**
- Proven leadership experience in a large organization, preferably in the pathology sector with demonstrated ability to manage human resources and teams effectively
- Scientific tertiary qualifications and postgraduate business studies
- Hands-on leadership style adaptable to changing environments.
- Resourcefulness and strong analytical abilities.
- Highly developed communication skills and ability to build effective relationships.
- Knowledge of the regulatory framework governing the healthcare sector in Australia.
- Familiarity with equal opportunity, equity, and workplace health and safety principles.
- Understanding of budgets and operational planning and problem-solving skills

**Benefits and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits including**:

- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport - access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

**Our commitment to diversity and inclusion**

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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