![Veritas Recruitment Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
**Work Type**:
- Permanent - Full Time**Work Mode**:
- On-site**Industry**:
- Call Centre & Customer Service**Location**:
- Reservoir - Victoria**Salary**:
$60,000.00 - $65,000.00 Yearly
**Reference**:
- BH-25785**The Company**
A leading Australian manufacturer and distributor. Their focus on quality, and a commitment to only hiring the best in the market, has resulted in a culture of high performance.
**The Role**
Reporting to the Team Leader, this role will see you providing exception Customer Service and assistance to an existing portfolio of clients. Your responsibilities include but are not limited to:
- Providing frontline communication and support to external customers
- Responding to customer’s queries in a positive and professional manner
- Data entry into ERP systems and updating spreadsheets.
- High quantity of data entry, invoicing and processing orders
- Processing warranties and claims
- Account management style relationships with clients
**Skills and Experience**
- Proven ability to maintain good working relationships
- Experience with Apparel21 or SAP highly regarded
- Excellent verbal and written communication skills
- Excellent data entry skills and attention to detail
- Computer literate - Microsoft Outlook, Microsoft Office (Excel, Word)
- Ability to work in the office 5 days a week
**Company Culture**
A company that is truly committed to its people, who are passionate about their team members, company, product, and their customers. An industry leader renowned for their innovation, creativity, and design
***
**Benefits**
- Competitive pay and benefits
- Supportive leadership team
- Training and development opportunities
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