Customer Service Representative

1 week ago


Reservoir, Victoria, Australia Superior Food Services Full time

Who are Superior Food Services?
Superior Food Services is an award-winning market leader in Food Service distribution. We pride ourselves on being at the forefront of customer service excellence and providing valued offerings to our customers.

Overview


The successful applicant will be able to work autonomously and have a strong work ethic with good attention to detail and a positive attitude.

Training will be on the day shift until the training period is completed; after that, your normal working hours are 2 am-8 am, Monday through Friday.


Your day-to-day routine will look something like this:

  • Keying in customer orders
  • Data entry
  • Creating and processing orders
  • Build sustainable relationships with customer accounts through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Advise customers of our diverse product range and price trends
  • General filing, data entry, faxing, and photocopying
  • Adhoc administrative tasks as and when required

All about you:

  • Past experience in customer service or administrative roles preferred.
  • Excellent phone manners
  • Previous exp in XERO is a bonus
  • Experience within the meat industry is preferred but not essential
  • Excellent communication skills
  • High attention to detail
  • Excellent computer skills (excel, word, outlook)
  • An eye for detail and a customerfocused attitude
  • Must possess own transport to commute to work as the location is hard to find

What it's like to work for us...

  • Onthejob Training
  • Work-Life Balance
  • Friendly Culture
  • Longterm job security
  • Onsite parking
  • Immediate Start


If you would like to join a dynamic team and be a part of our growing success story, then click Apply.


  • We proudly embrace and promote cultural diversity and Equal Employment Opportunity within the workplace. Indigenous Australians, Torres Strait Islanders, and minority groups are encouraged to apply_We thank you for considering us as an Employer of Choice.

Job Types:
Full-time, Casual

Salary:
$ $35.00 per hour

Benefits:

  • Employee discount
  • Parental leave
  • Referral program

Schedule:

  • 8 hour shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Shift work

Supplemental pay types:

  • Bonus
  • Christmas bonus
  • Commission
  • Penalty rates
  • Performance bonus

Ability to commute/relocate:

  • Reservoir V, IC 3073: Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
One location
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