Stakeholder Information

3 weeks ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Public Guardian- Location: Parramatta, NSW, AU, 2150 Sydney, NSW, AU, 2000 Gosford, NSW, AU, 2250- Req ID: 65241**Stakeholder Information & Engagement Officer - NSW Trustee & Guardian**
- Ongoing vacancy. 35 hours per week.
- Location: Sydney, Paramatta, Gosford, Wollongong NSW
- Flexible working options available.
- Clerk Grade: 7/8. Base salary $106,025 to $117,363 p.a. plus superannuation and annual leave loading.

The Stakeholder Information & Engagement Officer role is an exciting opportunity in our Public Guardian team.

**About us**

At NSW Trustee & Guardian, we protect, promote, and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian or financial manager, we are here for critical moments in our customers' lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

**Our Commitment to Diversity**

**About the team**

The Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to on their own, or with support. These include decisions such as where a person might live, their medical and dental treatment, health care, and other services. It also provides information and support to private and enduring guardians, service providers and the wider community.

**About the role**

The Stakeholder Engagement team designs, delivers and evaluates information provision, education and consultation programs targeted to a range of stakeholders. Team members are also responsible for developing and maintaining collaborative networks across NSW Trustee & Guardian divisions, State and Commonwealth Government and other peak bodies to support the effective advocacy and delivery of customer services. Team members hold high-level communication skills, allowing them to manage and respond effectively to sensitive, contentious, and complex issues, including complaints.

For more information about the position, please view the Role Description.

**About you**

Your ability to work autonomously will ensure that you are able to manage the competing demands and priorities of the division. You will also be a great team player, working closely with your peers to provide up-to-date information and to focus on continuous quality improvement in all areas of Guardianship practice. Written communication will be your greatest asset, as you will be required to write for a range of mediums, including preparing formal correspondence to stakeholders, such as complaint responses, and preparing accurate information for various publications, fact sheets and newsletters.

**Essential requirements**
- Degree in social or behavioural sciences, legal or communication or related discipline, or equivalent experience
- Proven fieldwork experience in an area of disability and/or ageing, including individual and systemic advocacy skills
- Excellent knowledge of disability issues and a comprehensive understanding and commitment to the Principles of the Guardianship Act
- Available to travel throughout NSW to deliver training.

**What we offer**
NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

- work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- various leave options (recreation, parental, and flex leave of up to 24 days per year)
- career development including study leave and acting opportunities.
- access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about us, visit the Careers page on our website.

**How to apply**
- Submit a resume (max. 5 pages) along with a cover letter (max. 2 pages) outlining your skills, experience, and how you meet the capabilities and essential requirements of this role.

**Applications close 11:59pm, Sunday, 3rd March 2024**

**Notes**:

- If you wish to request an adjustment in the recruitment process or workplace, please inform us of your requirements in your cover letter.
- A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.

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