Fees and Enrolments Administrator
2 weeks ago
Hybrid working arrangements
- Extra paid leave during end of year closure
- Great career progression opportunities
**Fees & Enrolments Administrator**
**Location: Sunshine West - Hybrid work arrangements**
**Employment Type: Full Time 38hrs per week. Must be available between the hours of 8:00am - 5:00pm**
**$82,478.24 pa plus superannuation**
**Fixed Term: 20.05.2024 - 20.05.2025**
Are you a proactive, detail-oriented individual who thrives in a fast-paced environment? Do you possess exceptional communication skills and enjoy working both independently and collaboratively? If so, we have an exciting opportunity for you to join our team as a Fees and Enrolments Administrator for our Defence Childcare Unit.
**About Us**: At our Defence Childcare Unit, we are dedicated to providing high-quality childcare services to military families. As a vital part of our team, you will play a key role in ensuring smooth enrolment processes and exceptional customer service for our families.
**Key Responsibilities**: As a Fees and Enrolments Administrator, your responsibilities will include but not limited to:
- Being the first point of contact for parent fee and enrolment enquiries.
- Processing enrolment and booking requests efficiently and accurately.
- Managing fees, including processing payments and following up on outstanding debts.
- Maintaining waitlists and managing enrolment vacancies.
- Providing outstanding customer service to families throughout the enrolment process.
- Processing integrated kinder funding as required.
- 2+ years of experience in operating childcare management systems, preferably with experience in Xplor, QikKids, and Qk Enrol.
- Current knowledge of the childcare subsidy system.
- Excellent organisational skills and attention to detail.
- Demonstrated resilience and composure under pressure.
- Ability to work both independently and as part of a team.
- A pleasant, friendly, professional, and approachable disposition.
- Willingness to obtain a Working with Children Check (WWCC) for Victoria and Queensland, as well as a national police clearance.
**We’ll reward you with an above-average salary, the flexibility to work from home where practical, a staff rewards program, not-for-profit salary packaging, and so much more.**
- More money in your pocket every week thanks to salary packaging.
- Rewards for every year you spend at One Tree. Including extra leave, Qantas frequent flyer points and more
- Supportive online induction to help you feel comfortable from day one
- Free and confidential counselling for you and your immediate family through the One Tree Employee Assistance Program
- A laptop
One Tree is a national not for profit offering early childhood education, out of school hours care, community services, registered early childhood training, and professional support. As a team, we’re determined to lead, meet the challenge, and work together. That’s how we turn challenges into possibilities for children and families, every single day.
Our diverse team is 800+ strong and work in all corners of our country. From regional towns to remote communities and cities, we’re proud to provide 53 services in the places that need it most. If you’re looking to make a difference in your life and the lives of others, then One Tree is the place to be.
- One Tree is committed to equal opportunity, child safety and workplace diversity. We encourage a diverse workforce that reflects the communities we work with. Indigenous applicants are encouraged to apply._
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