Front of House Manager

4 months ago


Surry Hills, Australia Pasta Emilia Full time

**Responsibilities**
- Coordinate front-of-house
- Work personally on the floor and supervise floor staff
- Train the floor staff
- Manage and respond to reservation enquiries.
- Deliver superior guest services and ensure absolute customer satisfaction
- Respond efficiently to customer complaints
- Organize and supervise shifts
- Appraise personnel's performance and provide feedback to keep us upbeat and productive
- Estimate consumption, forecast requirements and maintain inventory
- Control costs and cut waste
- Nurture a positive working environment and lead by example as restaurant supervisor
- Additional areas of the business you would be responsible for: Pasta Lab Cantina (shop), Casa Emilia cooking school (weekly classes)

**Requirements**:

- Extensive knowledge of Italian food & beverage and culinary traditions
- Sommelier skills - minimum is an understanding of how to describe our hero wines from Italy and our own vineyard here in the Hunter Valley.
- Proven working experience as restaurant manager
- Demonstrated career experience in customer service management
- Computer literacy and familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills

**Pasta Emilia**

**Mission**

Our aim is to create a home away from home, for our customers to experience a truly Emilian atmosphere and enjoy our love for food, people, places and stories. At the table traditional recipes meet the finest local, seasonal, certified organic, biodynamic ingredients. For us the words 'organic' and 'biodynamic' are not trendy calling cards: we work on the basis that our choices around food hold a key role in making the world a better place. Our wines are exclusively natural, biodynamic and organic and hail from small vineyards in the local hills of Emilia Romagna or similarly unique Australian wines including our own.

Salary starting - $60,000.00 per year + bonuses TBA

Contratto di lavoro: Tempo pieno

Retribuzione: a partire da $60.000,00 all'anno

Sede di lavoro: Di persona

Data di inizio prevista: 01/08/2024


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