Sales Administrator

2 weeks ago


Regents Park, Australia Casa Systems Inc Full time

**WHO ARE WE?**
Casa Systems, Inc. (Nasdaq: CASA) is a leading edge 5G telecommunications and global network provider, with our head office in Boston, USA. We pride ourselves in providing customer-focused solutions in core, edge convergence and world-leading access device technology.
- Our mission is to deliver ultra-fast and secure broadband solutions that offer reliability and security. We harness our passion for innovation to drive technological solutions that allow service providers to do amazing things that improve the way we live._

We are looking for a driven and organised individual to display their customer service abilities in delivering products that keep families, communities and the world connected.

You will have the opportunity to work with our warehouse team based in Regents Park for 18-19 months in delivering to our sales revenue for our key customers.

**WHAT WILL BE YOUR FOCUS?**
- Regular interface with customers and manage customer relationships.
- Attend customer queries in various channels.
- Process and track customer orders and credit notes.
- Manage back order to enhance sales.
- Provide support to the global sales team.
- Deliver local logistics and courier documentation.

**WHAT ARE WE LOOKING FOR?**
- _Customer Service: _You put customers first.
- _Diligent: _You have an eye for detail.
- _Communication: _You are confident, enjoy talking to people and build relationships with ease.
- _Ownership: _You are accountable to your tasks.
- _Teamwork: _You excel working within a team as well as working autonomously.
- _Adaptability: _You have experience learning new things and adapt well to frequent change.
- _Innovative: _You home in on process improvements and efficiency gains.

**WHAT WE LOVE ABOUT CASA?**
- Inclusive and collaborative working environment.
- Exposure to innovative and leading-edge technology.
- Opportunity to build relationships with various technology driven customers.
- Access to Casa University online technical and non-technical training.
- Wellbeing and diversity focused initiatives.

We believe in the value of a vibrant, diverse and inclusive workforce where our team members feel valued, respected and empowered to help innovate and create strong connections with our customers.

LI-SG1

**Required Skills**:
Required Experience


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