Hotel Receptionist

7 months ago

Rooty Hill, Australia rhrgroup Full time

Are you a passionate guest services professional who enjoys delivering bespoke and memorable experiences? We have the job for you

There is an exciting opportunity for a enthusiastic and highly motivated Guest Service Agent to join our Front Office team on a part time basis.
- **
Free Gym Membership and pool access to the largest fitness facilities in Western Sydney, ONE55**:

- ** Complimentary lunch or dinner**:

- ** Ongoing discounts precinct wise**:

- ** Free secure parking**

**The main duties of this role include**:

- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

**To be considered for this role, you will need**:

- Experience in the same or a similar role within the Hotel Industry
- A passion to deliver great customer service
- Excellent personal presentation and conduct
- Superior communication skills
- Intermediate computer and Microsoft suite experience
- Experience working with PMS, Opera or Fidelio
- Availability days, nights and weekends (flexible rosters)
- Responsible service of Alcohol competency card (or willingness to obtain)
- Full Australian work rights

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