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Customer Service Officer

2 months ago

Leongatha, Australia South Gippsland Shire Council Full time

**Job No**:
**SGSC588**
***

**Location**:
**Leongatha**
***:
**ABOUT US**:
South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy access to Melbourne.

As an organisation we pride ourselves on sustaining a close-knit workplace with values based leadership. Our residents and our internal customers expect their services to be delivered efficiently and with mínimal fuss. We aim to meet and exceed these expectations.

We seek like-minded colleagues to join our team who are committed to developing a culture of Accountability, Customer Focus and Excellence.

**ABOUT THE ROLE**:

- Ongoing Full Time
- Hybrid and office based across Leongatha and Korumburra
- Salary $66,999 + 10.5% super

Our Customer Service Officers are a key link in the relationship between Council and the community.

Join our vibrant and dedicated team in providing frontline reception and telephone services to our residents and visitors.

Your key responsibilities include:

- Assisting with general enquiries
- Processing of payments
- Providing administrative support to the organisation

**ABOUT YOU**:
What you will bring to the role:

- Customer Service / reception experience
- Excellent communication skills
- A warm approachable manner
- Critical thinking and problem solving skills
- High attention to detail
- Strong computer skills

**WHY YOU'LL LOVE WORKING WITH US**:

- Work-life balance with flexible working arrangements
- Rostered Days Off offered for full time roles
- Ongoing training and professional development opportunities
- South Gippsland is an organisation that is committed to Diversity, Equity and Inclusion. We offer flexibility and a welcoming work environment
- Enjoy a variety of changing health and well-being programs and initiatives including flu vaccinations and health checks, discounted gym memberships and Social Club
- Diverse range of exciting career paths in full time, part time or casual positions
- Mentoring, coaching and secondments
- Access to 24/7 Employee Assistance Program
- Opportunity to purchase additional leave
- Annual Enterprise Agreement salary increments

**NEXT STEPS**:
Enquiries to: Alyssa Knox, Coordinator Customer Service on (03) 5662 9200.

**Applications close Midnight Sunday 2 April 2023.**:

- Please be advised any representation via an agency will not be considered. Agencies - no need to contact us, we've got this one._

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