Customer Service Officer

3 weeks ago

Leongatha, Australia SunRice Full time

The Company

CopRice is the animal foods division of SunRice and is a leading supplier of nutrition products to the companion animal and livestock sectors. CopRice has been supplying quality feeds for animals for over 30 years across 6 sites in NSW and VIC.

Over 2,100 employees, 30 brands, an unrelenting focus on innovation, and a commitment to our people, our communities and environment, we’re SunRice - an iconic Australian company and a great place to work. SunRice Group provides a real opportunity for passionate people to make a difference.

The Role

We have a fantastic opportunity for a full time, permanent Customer Service Officer to join our tight-knit team at CopRice Leongatha. This role provides high level customer service to Ag-Retailers and Direct to Farm clients supporting the entire CopRice range, through highly proficient and accurate management of customer information and administrative support to the Operations and Sales teams. Reporting to the Quality & Service Manager, you will join a supportive and collaborative team who are committed to delivering a high quality service to our customers.

**Key responsibilities include**:
Coordinate logistics contractors entering site
Assist with order processing of Flexiblends and Bulk bag and bulk loads
Answer all customer telephone calls and follow up customer queries
Assist with account enquiries
Receive and process orders; ensuring on farm conditions and delivery requirements are clear
Ensure all customer records in SAP are kept up to date and customer ordering patterns are monitored and maintained
Communicate with customers on delivery/collection times as per schedule
Monitor debtors report and follow up with customer as required
Screen and resolve customer issues within the scope of responsibility. Execute work referred by sales staff to support their fieldwork
Support Exports Sales Administration, on occasion, as required
Generate reports and complete administration tasks for Sales and/ or Operations stakeholders

To be considered for this role, you will have;
High level written and verbal communication skills;
Strong organisational and time management skills;
Solid experience working with technology, including the full Microsoft Office suite;
Be energetic, highly motivated and utilise your varied experience
Trouble-shooting and problem-solving skills;
Be self-motivated and reliable with a positive attitude;
Able to adapt to changing production demands;
Be flexible to undertake a variety of tasks.

SunRice is committed to creating a diverse environment and is proud to be an equal opportunity employer. SunRice will consider qualified applicants for employment based on their merit, individual skills, qualifications and other appropriate criteria relevant to the role for which they are applying.

All correspondence will be dealt with in strict confidence.

  • Customer Service Officer

    5 days ago

    Leongatha, Australia SunRice Full time

    The CompanyCopRice is the animal foods division of SunRice and is a leading supplier of nutrition products to the companion animal and livestock sectors. CopRice has been supplying quality feeds for animals for over 30 years across 6 sites in NSW and VIC.Over 2,100 employees, 30 brands, an unrelenting focus on innovation, and a commitment to our people, our...

  • Customer Service Officer

    2 weeks ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**: **SGSC588** *** **Location**: **Leongatha** ***: **ABOUT US**: South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy...

  • Customer Service Officer

    5 days ago

    Leongatha, Australia South Gippsland Shire Council Full time

    Job No:SGSC588***Location:Leongatha***: ABOUT US:South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy access to Melbourne.As an...

  • Customer Service Officer

    5 days ago

    Leongatha, Australia Hoban Full time

    Join our team in Leongatha and embark on a journey of growth and fulfillmentAre you a skilled Customer Service professional, eager for an exciting opportunity close to home? We've got the perfect role just for you!What You'll Do:Ensure client satisfaction, both face-to-face and on the go, by adhering to company policies.Evaluate learner drivers on defined...

  • Customer Service Officer

    4 weeks ago

    Leongatha, Australia Hoban Full time

    Join our team in Leongatha and embark on a journey of growth and fulfillment!Are you a high-level Customer Service professional, looking for an exciting opportunity close to home? We have the perfect role for you! What You'll Do:Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.Test and assess learner drivers on...

  • Customer Service Officer

    4 weeks ago

    Leongatha, Australia HOBAN Recruitment Full time

    Join our team in Leongatha and embark on a journey of growth and fulfillment!Are you a high-level Customer Service professional, looking for an exciting opportunity close to home? We have the perfect role for you!What You'll Do:Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.Test and assess learner drivers on...

  • Customer Service Officer

    2 weeks ago

    Leongatha, Australia HOBAN Recruitment Full time

    Join our team in Leongatha and embark on a journey of growth and fulfillment!Are you a high-level Customer Service professional, looking for an exciting opportunity close to home? We have the perfect role for you!What You'll Do:Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.Test and assess learner drivers on...

  • Administration & Customer Service Officers (Casual)

    2 weeks ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC663*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • People & Culture Officer - Payroll Officer

    5 days ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    Reference NumberPosition TitleEmployment ClassEmployment TypeLocationLeongatha CampusHoursPosition Summary- Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program:Great work location only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches:- Flexible Working ArrangementsAbout UsGippsland Southern Health...

  • Service Manager

    5 days ago

    Leongatha, Australia Chapman Machinery Service Full time

    Chapman Machinery ServiceLeongatha, South Gippsland - Permanent / Full TimeWho we areChapman Machinery Service is a family run business of over 30 years selling, servicing and supporting South Gippsland's agricultural industry. Our major partnerships are with AGCO and Kubota.Our major brands are Fendt, Valtra, Massey Ferguson, Iseki, Kubota and Krone.About...

  • Communications Officer

    3 weeks ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic...

  • Communications Officer

    3 weeks ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic...

  • Communications Officer

    5 days ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    Reference NumberPosition TitleEmployment ClassEmployment TypeLocationBoth Leongatha & Korumburra CampusesHoursPosition Summary- Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program:Great work location only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches:- Short-term accommodation options may be available...

  • Communications Officer

    5 days ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches Short-term accommodation options may be available to assist with relocation at a reduced cost About Us Gippsland Southern Health Service (GSHS) is a major provider of...

  • Pre-assessment Officer

    1 week ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic...

  • Customer Service Trainee

    2 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**: **SGSC585** *** **Location**: **Leongatha** ***: **ABOUT US**: South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy...

  • Customer Service Trainee

    5 days ago

    Leongatha, Australia South Gippsland Shire Council Full time

    Job No:SGSC585***Location:Leongatha***: ABOUT US:South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy access to Melbourne.As an...

  • Cultural Services Officer

    5 days ago

    Leongatha, Australia South Gippsland Shire Council Full time

    ABOUT US South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy green rolling hills, wind-swept beaches and the...

  • Aboriginal Liaison Officer

    5 days ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    Reference NumberPosition TitleEmployment ClassEmployment TypeLocationBoth Leongatha & Korumburra CampusesHoursPosition Summary- Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program:Great work location only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches:- Short-term accommodation options may be available...

  • People & Culture Administration Officer

    3 weeks ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** **About Us** - Gippsland Southern Health Service (GSHS) is a major provider of healthcare in the South Gippsland Shire. GSHS offers a broad range of services that meet the needs of a diverse...