Leader, Lending

3 months ago

Greater Adelaide SA, Australia Heritage and People's Choice Full time

Leader, Lending & ECM

Are you ready to help lead the largest transformative change in the banking sector?
- Make a significant impact on our journey toward exceptional service delivery.
- Join a highly collaborative team who deliver a diverse range projects
- Enjoy excellent employee benefits and a flexible approach to work

**About the role**

Are you ready to lead the largest transformative change in the banking sector?

We are seeking a dynamic Leader, Lending & Enterprise Content Management (ECM) to join our Technology & Transformation team at Australia's leading mutual bank. In this pivotal role, you will spearhead a talented group who are dedicated to maintaining and enhancing our lending and Enterprise Content Management (ECM) platforms. Your technical leadership will be crucial in guiding the design, deployment, and continuous improvement of member-centric solutions that elevate the banking experience for both our members and employees. Collaborating with cross-functional teams, you will ensure that our offerings are reliable, scalable, and aligned with strategic business objectives.

This will include:

- Managing the Lending & ECM team, including conducing performance reviews, talent mapping, succession planning and driving individual development.
- Providing expert guidance on operational activities, collaborating with Technical Leads on incidents, problem resolution, and integration projects.
- Working with architects and stakeholders to design scalable, reliable, and secure Lending & ECM solutions that meet business and compliance needs.
- Leading production changes, ensuring adherence to ITIL standards and maintaining Secure, Stable & Resilient (SSR) practices to minimize impacts.
- Collaborating with cross-functional teams, including product owners and delivery leads, for seamless integration of Lending & ECM platforms.
- Promoting the adoption of agile practices like Scrum or Kanban and encouraging continuous improvement.
- Identifying bottlenecks and working with the team to implement optimization strategies.
- Defining testing strategies and conducting solution reviews to ensure high-quality deliveries.
- Communicating technical concepts and project updates effectively to management and relevant teams.

You will also be required to oversee and occasionally participate in an on-call schedule for the Lending & ECM team to maintain platform stability and availability, with appropriate compensation provided.

You may be required to occasionally travel interstate as part of this role; you will be leading and working within a distributed team.

**About you**

To be considered you will have proven leadership experience in IT operations, effectively managing both teams and technology. You will ideally have a track record of guiding a team to deliver complex software development and system configuration projects, as well as managing escalations when necessary. Strong collaboration skills are essential, as you will work closely with Technical Leads to enhance team knowledge and capabilities. Additionally, a thorough understanding of personal and residential lending processes within a financial institution is crucial for success in this role.

We also seek:

- Solid leadership experience in financial services and IT operations.
- Experience configuring or managing a Loan Origination System (LOS) and modelling personal and residential lending processes.
- Knowledge of third-party platform integrations
- Familiarity with Enterprise Content Management (ECM) platforms

**Who are we?**

It's an exciting time to join our organisation On 1 March 2023, two of Australia's most successful member-owned banking organisations merged to form People First Bank - powered by Heritage and People's Choice. We are Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.

We exist to create a better future for our members and the communities in which they live.

We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.

When you come to work with us, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.

**Benefits of working for us**

We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:
Extensive range of financial and lifestyle benefits, including (but not limited to):
Paid parental leave and special leave provisions

Flexibility and hybrid working arrangements

Employee b

  • Lending Manager

    6 months ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Lending Manager - Represent a well-known Brand: Bank SA - Located in Edwardstown - Grow your career in lending with a supportive leader **How will I help?** If there's one thing that BankSA values above all others, it's someone who genuinely cares about customers while achieving results. A people-person, you'll enjoy helping customers eager to find their...

  • Lending Manager

    6 months ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Lending Manager - Represent a well-known brand: Bank SA - Located in Adelaide CBD - Grow your career in lending with a supportive leader **How will I help?** If there's one thing that BankSA values above all others, it's someone who genuinely cares about customers while achieving results. A people-person, you'll enjoy helping customers eager to find their...

  • Home Lending Specialist

    6 months ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Home Lending Specialist **Do more, dream more, become more. Welcome to Bendigo.** **About the role** Based at our Adelaide head office location, this 12 month fixed term, full time, **Home Lending Specialist Role** reports to the **Team Leader **with key responsibilities relating to supporting business growth through workflow efficiencies, quality...

  • Home Lending Specialist

    6 months ago

    Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full time

    **Do more, dream more, become more. Welcome to Bendigo.** **About the role** Based at our Adelaide head office location, this 12 month fixed term, full time,** Home Lending Specialist Role** reports to the **Team Leader **with key responsibilities relating to supporting business growth through workflow efficiencies, quality assurance, 1st time capability,...

  • Lending Manager

    6 months ago

    Greater Adelaide SA, Australia BankSA Full time

    Represent a well-known brand: Bank SA - Located in Adelaide CBD Grow your career in lending with a supportive leader **How will I help?** If there’s one thing that BankSA values above all others, it’s someone who genuinely cares about customers while achieving results. A people-person, you’ll enjoy helping customers eager to find their way through...

  • Proprietary Lending Region Executive Sa

    1 month ago

    Greater Adelaide SA, Australia NAB - National Australia Bank Full time

    **Proprietary Lending Region Executive SA**: - for this job, opens in new window **Job number**: 796945 **Work type**: Permanent Full time **Region**: SA- Adelaide inner - **Are you a customer-centric leader, passionate about making a positive difference for customers and communities?**: - **Do you love **leading and nurturing your teams to achieve...

  • Mobile Lending Manager Mt Gambier Sa

    6 months ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Mobile Lending Manager | Mt Gambier | SA **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk...

  • Mobile Lending Manager Mt Gambier Sa

    6 months ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Mobile Lending Manager | Mt Gambier | SA **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk...

  • Relationship Associate

    2 months ago

    Greater Adelaide SA, Australia Avant Full time

    About Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and...

  • Home Lending Specialist Community Bank Elizabeth Sa

    3 months ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Home Lending Specialist | Community Bank Elizabeth | SA **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in...

  • Home Lending Specialist Community Bank Elizabeth Sa

    3 months ago

    Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full time

    **Do more, dream more, become more. Welcome to Bendigo.** **About us** We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our...

  • Region Manager Proprietary Lending Sa

    1 month ago

    Adelaide, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: SA- Adelaide inner - **Are you a customer-centric leader, passionate about making a positive difference for customers and communities?**: - **Do you love **leading and nurturing your teams to achieve thriving and successful careers?**: - **Join a business that aligns to your values!** **In this Region...

  • Senior Collections Leader

    4 weeks ago

    Adelaide, South Australia Plenti Full time

    About the RoleWe are seeking an experienced Senior Collections Leader to join our Plenti team in Adelaide. This role will be a key position in our Operations Hub, responsible for overseeing the full lifecycle of collections from early stage-delinquency through to recoveries and debt sales for both secured and unsecured products.Key ResponsibilitiesDevelop...

  • Relationship Manager

    6 months ago

    Greater Adelaide SA, Australia BankSA Full time

    Relationship Manager opening in our BankSA Property Finance team - Specialist Property Development and Investment portfolio - Adelaide CBD, with working flexibility **How will I help?** The Relationship Manager is responsible for managing and developing a portfolio of medium to large property connections with an average debt size of between $5M - $30M...

  • Relationship Manager

    6 months ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Relationship Manager - Relationship Manager opening in our BankSA Property Finance team - Specialist Property Development and Investment portfolio - Adelaide CBD, with working flexibility **How will I help?** The Relationship Manager is responsible for managing and developing a portfolio of medium to large property connections with an average debt size of...

  • Personal Banker Community Bank Elizabeth Sa

    3 months ago

    Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full time

    **Do more, dream more, become more. Welcome to Bendigo.** **About us** We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our...

  • Customer Relationship Officer Community Bank Port

    4 weeks ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Customer Relationship Officer | Community Bank Port Lincoln | SA **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join...

  • Personal Banker Community Bank Elizabeth Sa

    3 months ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Personal Banker | Community Bank Elizabeth | SA **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking...

  • Personal Banker Community Bank Port Lincoln Sa

    2 months ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Personal Banker | Community Bank Port Lincoln | SA **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking...

  • State Manager Sa

    3 months ago

    Greater Adelaide SA, Australia Westpac Full time

    **Leader of Leaders**: - **Deliver exceptional customer outcomes and business growth**: - **Strategic focus Are you ready to lead a high-performing team that makes a real difference for SME and Small Business customers? We’re seeking a dynamic and experienced State Manager to drive the growth and success of our SME and Small Business portfolio across...