Business Enquiries and Transactions Officer

4 days ago

Hobart, Australia Tasmanian Government Full time

Department of State Growth

Transport and Infrastructure Services

Road User Services

Applications must be submitted by Thursday 11 April, 2024 11:55 PM

**Position details**:
**Applications close**:

- Thursday 11 April, 2024 11:55 PM AEST**Award/Classification**:

- Tasmanian State Service Award - General Stream Band 2**Salary**:

- $64,821.00 to $69,764.00 per annum**Employment type**:

- Permanent, full-time**Region**:

- South**Location**:

- Hobart**Job description**:

- The occupant of this position will provide efficient administrative support and advice to clients of Registration and Licensing Services through accurate and timely investigation, resolution, and processing of a range of transactional activities undertaken by the Business Enquiries and Transactions Team.We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.

**Period of Appointment**:
Appointment to the role is on a permanent basis (up to 73.5 hours per fortnight).

**Duties**:

- As part of a Team effectively undertake a range of administrative tasks including (but not limited to) the accurate and timely processing of:
- Stage 1 Medicals (assessment medical forms, prepare template letters and monitor medical resubmits)
- Refunds
- Written-Off Vehicle Reports
- Vehicle Disposals
- Licence Retakes
- BDM, CUS reports and returned mail
- Transactions relation to Registration Plates (personalised plates and plates for disposal)
- Incoming daily mail and record management
- Access, interpret and update a range of information on the Motor Registry System in an accurate and timely manner in-line with established practices and procedures.
- Assess and action a range of registration and licensing payments received by Registration and Licensing Services, including follow-up and liaise with clients and external stakeholders to achieve satisfactory and timely outcomes.
- Undertake a range of other administrative support functions for Registration and Licensing Services including mail sorting/opening, daily preparing branch Australia Post mail for collection and posting.
- Provide advice to clients and other stakeholders in an appropriate and client focussed manner.

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