Strata Manager

6 months ago

Canberra, Australia Page Personnel Full time

New modern office Canberra
- $70,000 - $100,000 + superannuation, annually

**About Our Client**:
Our client is dedicated to empowering strata communities nationwide to make informed decisions through their innovative solutions. Utilising their bespoke network of systems, dashboards, and portals, they streamline strata management, providing a seamless experience for their clients across the country. Their team of experts serves as personal advisers, transforming the strata ownership experience from a complex responsibility to a source of pride. With a national footprint, they are committed to serving strata communities from coast to coast.
- Efficiently manage administrative tasks, including record-keeping, budget preparation, and meeting coordination, to ensure smooth operation of strata properties.
- Serve as the primary liaison between strata owners, residents, committees, and external stakeholders, maintaining open lines of communication through various channels.
- Oversee all financial aspects of strata management, including budgeting, fee collection, payment processing, and financial reporting, ensuring accuracy and transparency at all times.
- Stay abreast of relevant laws, regulations, and bylaws governing strata properties, ensuring compliance, and providing expert guidance to stakeholders as needed.
- Coordinate maintenance and repair activities for common areas and facilities, from identifying issues and obtaining quotes to overseeing the completion of work to high standards.
- Deliver exceptional customer service to strata owners and residents, promptly addressing inquiries, concerns, and requests with professionalism and efficiency, fostering positive relationships within the strata community.

**The Successful Applicant**:
We are seeking a seasoned, professional, and personable individual to join a dynamic team as a Strata Manager. With our client's portfolio expanding, we need someone committed to excellence and driving positive change. As a trailblazer in the industry, our client believes in nurturing internal talent and fostering their growth.
- Expertise: Deep understanding of strata regulations, bylaws, and processes, staying current with industry trends.
- Communication: Ability to foster open communication, actively listen, and provide transparent updates to stakeholders.
- Proactive Problem Solving: Thrives on finding innovative solutions, anticipating issues, and implementing proactive strategies.
- Financial Acumen: Strong financial expertise ensuring accurate budgeting, transparent reporting, and prudent decision-making.
- Customer Service Excellence: Commitment to exceptional customer service, creating a welcoming and inclusive environment.

**Mandatory Requirements**:

- Must be a permanent resident of Australia or Australian Citizen

**What's on Offer**:

- $70,000 - $100,000 + superannuation, annually, commensurate with level of experience
- New modern office in Braddon
- Immediate start available
- Monthly RDO's
- Career progression and continuous professional development
- Wellbeing days
- Corporate Volunteer leave
- Long term career stability
- Employee Assistance Program (EAP)
- Rewards and discounted shopping program

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