Data & Reporting Analyst

2 weeks ago


North Sydney, Australia TPG Telecom Full time

Exciting time to join a top 100 ASX listed business with big goals
- Hybrid working arrangement, mix of working from home and the office
- Awesome company culture and benefits

**This opportunity**

The **Data & Reporting Analyst **role is a critical role in the Customer Lifecycle Management team for delivering data analytics and comprehensive reporting services. As a Data & Reporting Analyst, you will be responsible for designing, building and maintaining reports, analysing data, and providing insights to improve customer lifecycle management, achieve commercial targets and identify growth opportunities, while strengthening customer relationship and growing lifetime value.

You will work closely with the Product Owners and Campaign Managers to identify key performance indicators (KPIs) and ensure they are tracked and reported accurately.

You will have strong Power BI and analytical skills and who is adept in pulling together and consolidating information from various sources to develop fit-for-purpose reporting solutions with a strong focus on data accuracy and storytelling.

**Responsibilities**
- Extract and integrate data from a range of sources and maintain, update and enhance a range of established to meet the business needs
- Examine and evaluate the purpose and content of existing reports to improve existing or developing new robust dashboards and visualisation that support self-serve and provide insights that are relevant, timely and accurate
- Develop and maintain tailored data models for input data/metrics through Dataset relationship mapping
- Support key projects including process and workflow simplification, reporting automation
- Collaborate with internal stakeholders to align reporting to ensue consistency of metrics reported across broader functional teams

**Knowledge and experience**
- Strong reporting, modelling, and scenario analysis
- Proven experience in developing, delivering and maintaining business intelligence reports and dashboards
- Advanced Power BI experience (Power BI Certificate is a bonus)
- Working knowledge of campaign systems such as SAS is highly regarded
- Competency working in a SQL-based environment and data platform such as Teradata, AWS (or similar) cloud-based data platform
- Proficiency in Microsoft Excel - pivot tables, index and lookup functionality, data ranging
- Strong analytical, critical thinking and problem-solving skills
- Highly developed written and communication skills with the ability to present information visually via the use of charts, maps, scorecards and interactive dashboards
- Self-motivated to work independently and deliver your best work in a fast-paced environment

**Bolder and better together**

**We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant**

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

LI-Hybrid #LI-SM1

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