Network Support Officer

2 weeks ago


Brisbane, Australia Exclaim IT Pty Ltd Full time

**Competitive daily rate on offer**:

- 6-month initial contract
- Queensland Government opportunity
- Work in the heart of Brisbane

**Location**:Brisbane, Queensland 4000 - Australia

**Work type**:Contract

**Date Posted**:16 March, 2023

**Reference**:#15482

**About the role**.**:
Our government client is seeking a Network Support Officer to participate in a team of ICT Technical specialists in the implementation, maintenance, and support of a large and complex network environment. The ICT services within the department are hosted and deployed in predominately Microsoft Windows environments although some of the core business systems are Unix based.

**Key responsibilities**.**:

- Cisco switching, routing and wireless infrastructure
- Dot1.x and Cisco ISE
- WAN optimisation systems (Riverbed)
- Network monitoring and management systems
- Virtualisation - Cisco UCS
- Understanding of infrastructure security systems and best practises.
- Consult, negotiate, liaise and provide advice to staff at all levels regarding the operations of the Information Systems infrastructure and facilities.
- Investigation of potential solutions on behalf of clients; work with TDSG staff and management to develop solutions, and analyse, evaluate and propose new and/or additional services.
- Influence and encourage an environment and culture in which high quality customer service is delivered through fostering adherence to quality system processes, continually seeking improvement in the way in which work is undertaken.
- Contribute to the effective teamwork with the Information Services Directorate by developing an understanding of the roles and duties of other team members and work collaboratively to assist the team in delivering services to the Department.
- Investigate and identify analytical and problem-solving activities for the maintenance and support of a large and complex network environment.
- Manage and coordinate minor projects to implement and upgrade the network environment.

**Contact details**.**:
Please note that a National Police Check might be required as part of pre-employment screening.
- Please note that a National Police Check might be required as part of pre-employment screening._


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