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Network Officer
2 months ago
**As Network Officer you will**:
Provide first and second level operational support in networks and associated services such as;
- Perform initial and complex incident investigation
- Undertake problem analysis of service outages
- Inbound and outbound communications with clients via a variety of methods
- Maintain and support all equipment within wide and local area network infrastructure
- Carry out requests for network changes and if required escalate tasks to senior connectivity staff or other CITEC teams
- Action client requests for bandwidth upgrades and coordinate carrier, on-site and CITEC Connectivity Operations technical resources, including scheduling for the bandwidth upgrade activity
- Provide network services outage reports and notifications
- Adhere to CITEC standards, procedures and documentation requirements
- Perform on-call duties as part of a roster and carry out planned out-of-hours work.
Applications to remain current for 12 months.
**Job Ad Reference**: QLD/469812/23
**Closing Date**: Tuesday, 21 February 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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