Patient Services Assistant

6 months ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Southern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health

Reference: 65557

**Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.**

**About the Role**

The General Services department requires a qualified **Patient Services Assistant** to join the team at **Chestnut Gardens (Doveton)**, a residential facility which specialises in Aged Care.

**Patient Services Assistant (Chestnut Gardens - Doveton)**

Monday and Tuesday 7.30am - 4.00pm _(32 Hours per fortnight)_
- Ward cleaning
- Serving meals and mid meals to patients
- Patient discharge assistance
- Transfer & cleaning of equipment
- Patient transfers with use of equipment; bed movers and wheelchairs.
- Assisting nursing staff as requested
- Potential for some in charge shifts

**About Us**

Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.***

**About You**

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

- Excellent verbal & written communication skills
- Excellent customer service skills to provide a personable approach to our patients and visitors at Monash Health.
- A proactive approach and a team player
- Takes pride in your work with great attention to detail
- Flexibility to change shifts, take on additional shifts or cover staff leave at short notice

**_ Mandatory requirements of the role - qualifications, licences, memberships, _**
- Certificate III Health Services Assistant
- Food Handlers Certificate - Level 1
- NDIS check and worker screen
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- Ability to work with a cohesive team or individually to complete daily tasks
- Basic to intermediate digital literacy

**In Return,**
- We will provide you with a supportive working environment
- You will provide an important service to the patients in our care
- Access to Monash Health in-house learning portals to further expand your skills and knowledge base
- For a confidential discussion and to explore the opportunity further, please call Matthew Tetley, General Services Manager on 0439 055 334._

**Monash Health is a great place to work**

To learn more about our organisation visit **monashhealth.org**.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

**Applications are accepted via the Monash Health online Mercury System (e-recruit).**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

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