Manager Governance

2 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Manager Governance**
- Ongoing opportunity
- DCS Clerk Grade 11/12 (starting from $134,411 - $155,445 p.a + super)
- Sydney with Hybrid and Flexible working arrangements

**Let’s talk about the Job**

This is an exciting opportunity to lead critical governance functions for the Department Customer Service.

You will have exposure to governance committees and engage with agencies and Senior Executives from across the cluster.

You will lead a great team of people who provide high quality services to our governance stakeholders, including secretariat and board appointment services and ensure relevant policies and guidelines are complied with.

A key focus for this role is working closely with the Audit and Risk Committees and Chairs to craft effective agendas, deliver quality board papers that inform advice and support decision making, and ensure Treasury requirements are met on time and with an understanding of our internal customers.

In addition, a passion for continuous improvement and innovation will be highly regarded. There is opportunity to streamline processes, map customer journeys, and develop lean and plain English approaches that remain compliant and provide a value add to the governance posture of the Department.

You will be someone with collaboration as a core value, who enjoys being a people leader and coaching and developing the team to achieve individual and shared goals.
- Strong stakeholder management skills and attention to detail
- Strong time management skills and a good track record for delivering on deadlines
- Ability to effectively manage competing priorities and concurrent tasks/projects while ensuring confidentiality and work is delivered to a high standard
- Excellent verbal and written communication skills
- Knowledge of NSW public sector

**Okay, so what’s next?**
- Please note that Department of Customer Service utilises generic Role Descriptions, which promotes mobility within the NSW public sector by allowing employees to transfer between similar roles more easily. This job advertisement describes the more specific responsibilities of the role, for which we are currently recruiting._

**Applications close: Friday, 14 July at 10.00am (AEST)**

**The DCS Difference**

DCS is a great place to work, and it’s not just us saying that We pride ourselves on being inclusive and know our people are our greatest asset.

Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works.
- Competitive salary range $134,411 - $155,445 p.a + super, commensurate with experience plus access to salary packaging. Don’t forget 17.5% leave loading
- State of the art offices across NSW (if you’re into that sort of thing)
- 35-hour work week - yes, you read that right Not to mention any hours you work over this; you get back as Flex time
- We celebrate diversity and embrace genuinely flexible working arrangements - talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives, and we think that deserves to be celebrated
- Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised.
- Access to exceptional health and wellbeing benefits (i.e., Fitness Passport and EAP)
- Leave benefits available - including Flex Leave and Paid Parental Leave

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.?

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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