Manager, Risk

1 month ago


Sydney, Australia NSW Government -Department of Customer Service Full time

**Manager, Risk & Governance, Temporary, locations are flexible across NSW with hybrid working**

An exciting opportunity has arisen for a Manager, Risk & Governance to join our Program Delivery team within Revenue NSW to manage and mitigate risks at a tactical and strategic level.

Be part of an innovative program that transforms our approach to compliance, enables us to derive maximum benefit from available resources and improves compliance outcomes for the State.

The Program Delivery team in Taxes & Grants are tasked with leading innovative and best practice programs. We work directly with the business to deliver strategic initiatives that improve the experience of our customers and our people.

We are looking for someone with strong leadership, people management and engagement skills, with expertise in one or more of the following: risk management, governance, privacy, data sharing governance, compliance or assurance.

You need to be well organised, tech savvy and a ‘doer’ as a typical week will see you sliding from tactical, hands-on delivery, through Program advisory, capability building, relationship management, to developing and implementing strategic initiatives.

**To be successful in this role you will demonstrate:
- Ability to manage risks at a strategic program level, but also at a more tactical level for a complex, multi-stream transformation program
- Proficiency in tracking benefits and support a more holistic view of the impact of the program on the work we do and how we serve customers
- Collaborating with stakeholders at all levels to implement practical governance, risk or privacy initiatives
- Working with mapping & understanding business processes, technology, data, and information to quickly draw out insight in complex situations
- Experience working in government or large complex organisations and managing the balance between delivery and effective risk management

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

**About Revenue NSW**

Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong.***

Salary Grade 11/12, with the base salary for this role starting at $134411 base plus superannuation

**Closing Date: Friday, 31st March 2023 at (9.59 am)**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.



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