Case Advisor
10 hours ago
**Case Advisor**
**What can you expect?**
In this role your responsibilities that include liaising with members, clients, solicitors, the trustee, and assessors, whilst conducting claim duties. Claims duties will include, complex complaint handling, collation of claim documents and assessing condition of early releases under trustee delegation.
**What is in it for you?**
- On the job training
- Professional environment where your career path really matters and is supported in our global organization
- Work in a highly regarded team with energetic and supportive colleagues
- Genuine work life balance
**We will count on you to**:
- Liaise with the Team Manager and stakeholders to provide any relevant information to ensure the successful and efficient ongoing operation of the claim’s unit.
- Accept full responsibility for the day-to-day management and updating of a claims portfolio and ensure an accurate record of the claims status is maintained.
- Liaise with clients and claimants to ensure appropriate, timely and cost-effective resolution of liability claims
- Make recommendations to clients and trustee inline with Legislation
- Ensure that any file that exceeds the client’s insurance excess is referred to the relevant insurer and update claims database appropriately
- Ensure regular communication with clients regarding progress of claims and to ascertain the client’s satisfaction with the way their claims are being managed.
- Participate in regular meetings of claims unit staff to assist in identifying possible streamlining/improvements to existing claims procedures.
- Assist in delivering approved training programmes to client staff as requested
- Ensure timeframes and compliance measures are adhered to in line with legislation and company policy
- Meet and work in partnership with internal and external stakeholders to achieve best practice outcomes
- Strong verbal and written skills
- File management
- Provide technical guidance and mentorship to team members.
- Support management with on-going team objectives guidance.
**Educational Requirements (Desirable)**
- Diploma Financial Services or bachelor’s degree.
- Studying towards Graduate Diploma Financial Services.
- Undertake Company-directed compliance training.
**What makes you stand out?**
- Dynamic with previous client facing experience
- The ability to remain calm under pressure and be able to work flexibly when required
- Exceptional experience with vulnerable customers and complaint handling
- Experience in insurance, finance, superannuation industries
**About Mercer**:
-
Tradecraft Advisor
9 hours ago
Adelaide CBD, Australia Fivecast Full timeGrow your career and be Rewarded with Share Options! - Globally recognised start-up with opportunities for progression - Join a dynamic high-tech environment **About Fivecast** Fivecast is a world-leading provider of cutting-edge digital intelligence solutions. We enable the world’s most important public and private organizations to explore masses of data...
-
HR Advisor
10 hours ago
Adelaide Region SA, Australia Hudson Australia Full timeHands-on operational HR Advisor role for national organisation. Will offer great exposure to working on big projects. 4 years exp min. An opportunity is now available for an experienced HR Advisor to provide day to day operational support to a fast, dynamic, national company. This is a generalist HR role where you will be responsible for employee relations,...
-
HR Advisor
7 months ago
Greater Adelaide SA, Australia EGM Partners Full time**HR ADVISOR | PERMANENT, FULL TIME | DRY CREEK** EGM Partners are proud to be partnering with McMahon Services Australia in the recruitment for their new HR Advisor. Our goal is to make your job search as smooth and successful as possible, ensuring that the position is a perfect alignment with your career objectives and aspirations. We will be there with...
-
Reconnect Advisor
3 months ago
Adelaide, Australia ReturnToWorkSA Full time**The opportunity** As a ReCONNECT Advisor, you’ll make a positive contribution to people’s lives by supporting workers and their families affected by work injury. You’ll manage allocated cases, connecting with injured workers to assess their needs and recommend free or low-cost services and resources to help them focus on their recovery and returning...
-
Aps5 Community and Peer Advisor
2 days ago
Adelaide Region SA, Australia SOS Recruitment Australia Full time**Web Ref: 17750** 12-month contract | Possibility of extension | Adelaide Location | $54.00 per hour plus 10.5% Superannuation **OVERVIEW** Our Federal Government client is currently seeking an experienced Community and Peer Advisor to join their team at the APS5 level. Within this role you will work collaboratively within a regional Community Engagement...
-
HR Advisor
2 days ago
Adelaide Region SA, Australia Australian Department of the Environment Full timeAPS 5 - $76,260 - $83,658 per annum plus superannuation - People, Property and Security Division - Adelaide, SA,Brisbane, QLD,Canberra, ACT,Darwin, NT,Melbourne, VIC,Perth, WA,Sydney, NSW - _Work in a motivated and professional team_ - _City based locations with flexible work options_ - _Opportunities to broaden your HR skill set in a diverse branch_ **Who...
-
Dementia Advisor
8 months ago
Adelaide Region SA, Australia HammondCare Full time**About the role** A rewarding opportunity for a passionate Dementia professional to join the Dementia Centre team at HammondCare on a** Permanent Full-time basis **at our Daw Park Site. The role will provide support to staff at all levels to learn, develop and implement best practice in relation to dementia care by embedding HammondCare’s Model of care...
-
Information Management Advisor
7 months ago
Greater Adelaide SA, Australia ElectraNet Full time**About ElectraNet**: ElectraNet builds, owns, operates and maintains the high voltage electricity transmission network which delivers the energy South Australians rely on to power our homes, businesses and communities. Our employees describe our culture as one that is supportive, inclusive, and community-oriented, where we genuinely want each other to...
-
HR Advisor
1 week ago
Adelaide Region SA, Australia Serco Full timeBe part of a supportive and diverse specialist HR team - Flexible hybrid working arrangements - consider full or part time - 12 month contract due to internal move **About You** You are a dynamic, collaborative & solutions focused People & Capability Advisor, with a passion for providing HR guidance to leaders within a complex business. You will either...
-
Youth Tenancy Advisor
5 months ago
Adelaide, Australia SYC Full time**Are you looking for a role where you can make a difference?** As a Youth Tenancy Advisor, you will play a crucial role in providing expert advice and support to young tenants, ensuring they understand their tenancy rights and responsibilities, maintain successful tenancies, develop important life skills and access necessary resources. We are seeking a...
-
Student Experience Advisor
3 months ago
Adelaide, Australia EDU Corporate Services Pty Limited Full time**About EDU**: EDU is an ASX-listed company focused on delivering quality education in the Health and Community Services sectors. We empower individuals towards meaningful careers through our two key businesses: - ** Australian Learning Group (ALG)** - VET provider for international students. Learn more about ALG. - ** Ikon Institute of Australia (Ikon)** -...
-
Board Approved Psychology Supervisor
7 months ago
Adelaide CBD, Australia IPAR Full timeCompany Description IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it's through workplace rehabilitation, counselling, injury prevention or finding new employment, our allied health professionals tailor care to each and every individual. We work with...
-
Service Advisor
6 days ago
Adelaide Region SA, Australia EML Full time**Service Advisor**: SA - Adelaide Workers Compensation Full Time - **Do you have strong customer service and conflict resolution skills?**: - **Do you thrive in fast paced environments?**: - **Attractive salary + super + RDO + WFH 2 days per week** EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is...
-
HR Advisor
2 days ago
Adelaide Region SA, Australia Department of Agriculture & Water Resources Full timeAPS 5 - $76,260 - $83,658 per annum plus superannuation - People, Property and Security Division - Adelaide, SA,Brisbane, QLD,Canberra, ACT,Darwin, NT,Melbourne, VIC,Perth, WA,Sydney, NSW - _Work in a motivated and professional team_ - _City based locations with flexible work options_ - _Opportunities to broaden your HR skill set in a diverse branch_ **Who...
-
Injury Management Advisor South Australia
7 months ago
Greater Adelaide SA, Australia The Safe Step Full timeOpportunity to join a high performing team - Work in an established, passionate and mature business - Work from home (WFH) or a variety of locations across Adelaide, travel required **Available as full time of part time (4 days a week is an option).** **About Them** Renowned for providing safe and high-quality care, this organisation is a clear market...
-
Hse Advisor
7 months ago
Greater Adelaide SA, Australia PHE Full timePermanent full-time employment - Immediate start! - Local and FIFO work This role will ensure a culture of safety and quality on our sites, as well as maintain compliance with management systems. You will be responsible for providing HSE support, training, and building safety knowledge across for our people in the surface / underground environment. **ABOUT...
-
People, Culture
6 days ago
Adelaide Region SA, Australia DuluxGroup Full timePart time - 3 days per week - Excellent HR culture - Take ownership as a business leader in your portfolio **About the role** We have an exciting opportunity for a People, Culture and Change Advisor to join DuluxGroup based in Adelaide. Reporting to the Head of People and Culture for Dulux Paints & Coatings, you will ensure alignment and consistency of...
-
People & Capability Advisor
7 months ago
Greater Adelaide SA, Australia Centurion Full time**About us**: Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 20 distribution centres and a fleet of more than 2,000 vehicles. This ensures...
-
Regulatory Relations Advisor
7 months ago
Greater Adelaide SA, Australia HAYS Full timePrepare reports, engage with stakeholders across Government and communicate impacts **Your new company** Every day, our people help build a sustainable and healthy South Australia through reliable and trusted water services. With a commitment to zero net emissions by 2030, we are guided by environmental goals and practices as we transform the supply of...
-
HR Advisor
7 months ago
Greater Adelaide SA, Australia Department of Agriculture, Fisheries and Forestry Full timeAPS 4 - $74,882 - $81,521 per annum plus superannuation - People, Property and Security Division - Adelaide, SA,Brisbane, QLD,Canberra, ACT,Melbourne, VIC,Perth, WA,Sydney, NSW We offer a challenging, high-paced environment providing professional and technical HR advice. If you are highly organised and can multitask across a diverse range of HR topics, have...