Family Liaison Officer, Coroners Court of Victoria

3 months ago

Melbourne, Australia Court Services Victoria Full time

Location: Melbourne | CBD

Job type: Full time / 18 month contract

Organisation: Court Services Victoria

**Salary**: $91,418 - $103,725

Occupation: Community Services

Reference: VG/CS055A
- Fixed term full time position available with flexible work options
- Provide grief support and information to families in their time of need
- Be part of a collaborative, multi-disciplinary team

**About us**

The Coroners Court of Victoria (CCOV) has three roles.
- **Independently investigating deaths and fires**. Certain deaths and fires are reported to Coroners for independent investigation. Their investigations seek to establish the facts - when, where, how, and why the death or fire happened.
- **Reducing preventable deaths**. Wherever possible, the Coroner will suggest ways to prevent similar deaths or fires by making well informed and practical recommendations, based on the evidence before them.
- **Promoting public health and safety and the administration of justice. **CCOV regularly reports on data and trends regarding preventable deaths in Victoria to help inform public health responses.

**About the role**

The Family Liaison Officer provides case management assistance to Coroners by supporting families throughout the coronial process.

Core functions of the role are to:

- Deliver sensitive information to families and friends of the deceased person on behalf of Coroners and staff.
- Work compassionately and effectively with families to provide high quality grief and bereavement support.
- Collaborate with a wide range of internal and external stakeholders to ensure high quality and timely services.

You can also read the attached ‘A Day in the Life of a Family Liaison Officer' to find out more on what you can expect working at CCOV.

**About you**

You will also:

- Possess exceptional communications skills.
- Have the ability to engage with a diverse range of stakeholders, especially bereaved families and friends.
- Be a team player with the ability to manage a high case load and prioritise effectively.

**How to apply**
- Resume.
- A cover letter _(not exceeding two pages)_ demonstrating the attributes and experience relevant to the role (see Key Selection Criteria in the attached Position Description)
- A response to the following _(in addition to the two pages above):_
- The Coroners Court is an environment that can expose staff to images, case history, testimony and behaviour that can cause stress and/or distress at times._

**_ Question:_**_ What strategies would you employ to help deal with these potential stressors?_

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.

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