Voice of Customer

Lead and enhance the Donor Experience Voice of Customer program - Champion a customer-centric culture at Lifeblood - $120k - $130k + Superannuation + Salary Packaging **Discover life-giving possibilities** Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to...

We are Australia’s largest superannuation fund, here to help members achieve their best possible retirement outcome. We create meaningful value for members and our communities through our diverse workforce of high performing, motivated employees, based across Australia. - A values led, flexible, inclusive work environment - Permanent opportunity, offering...

Job Title: Customer Support Associate - International Voice Grade: H1/H2 Location: Melbourne Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader **Salary**: Freshers: Basic 52,502 AUD + Superannuation 6038 AUD - Total Annual = 58540 AUD. Experienced: Basic 57008 AUD + Superannuation 6556 AUD - Total...

Job Title: Customer Support Associate - International Voice Grade: H1/H2 Location: Melbourne Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader **Salary**: Freshers: Basic 52,502 AUD + Superannuation 6038 AUD - Total Annual = 58540 AUD. Experienced: Basic 57008 AUD + Superannuation 6556 AUD - Total Annual =...

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...

**Overview** Reporting to the Senior Manager, Voice Systems, the Technical Specialist provides Specialist Operational Support for Link Group Voice Systems and associated platforms (such as Genesys, MS Teams, Interaction Recording, Click to Chat, Outbound Dialler, CCP Softphone, etc.). The role involves ongoing stakeholder engagement, understanding customer...

Port Melbourne, Australia **Our Company**: Advance Vision Technology (AVTech) have been designing ICT innovations for over 30 years. Our team draws on decades of industry insights. Yet we remain nimble as we deliver strategic solutions to bolster businesses of all shapes and sizes. Our commitment to maximising client value has fuelled our expansion across...

Customer Care Specialist We are currently recruiting Casual positions for our Customer Care Specialist role. **Do Work that Matters** As a Customer Service Representative within our contact centre, you'll be the friendly voice our customers hear when the contact us. You will assist customers manage their day-to-day banking across a range of products and...

Customer Service Representative **You are** a hard worker who's driven to make a difference for our customer **We are a** diverse and inclusive team **Together we** can create brilliant customer experiences **Do Work that Matters** As a Customer Service Representative within our contact centre you'll be the friendly voice our customers hear when the...

Customer Care Specialist We're on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. **Do work that matters** We like to say that the Direct Banking team is...

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide. _ We are currently recruiting a **Customer Insights & Experience...

Bankwest Customer Engagement Centre - Melbourne **We are looking for a customer service superstar to express interest in Customer Engagement Centre roles, where they will provide phone-based support to our customers.** **See yourself in the team**: On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that...

**Job Description**: **Join the team redefining how the world experiences design.** Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. **Where and how you can work** Our flagship campus is...

We have an exciting opportunity for an experienced Customer Journey Manager to join Swinburne University. The Customer Journey Manager will report to the Head of Enterprise Marketing and play an integral role managing customer audience segments and driving strategies for acquisition and conversion to meet key business and marketing objectives. You will...

**Company Description**: **Do amazing work** A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120...

australia melbourne contract au$31 - au$33 per hourWe’re on the lookout for a talented Customer Service Representative to join and be the friendly face and voice that represents our government client. It is an intial 6 month contract role + 6 month extension based in Sunbury. **What You’ll Do**: - Listen actively to customer concerns and find creative...

**Join Our Team: Customer Service Superstar Wanted in Melbourne!** Are you a people person with a knack for problem-solving? Do you thrive in a dynamic environment where every day brings a new challenge? If yes, we want you on our team! **Who We Are**:We're a forward-thinking rewards program, revolutionizing the way people save money when shopping online....

**Company Description**: **Do amazing work** A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120...

About the Role: We love our customers, because they’re the reason we get to do such meaningful work every day. And that’s exactly where you come in. You’ll use your experience in customer communications and help us deliver an awesome customer journey, and join the team in some fun while you’re at it. Bring your experience in customer communications...

**Work options**: Hybrid **About Us** We’re known for being the country’s most popular rewards program with over 9 million active members. And through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our members. But, we're more than the card you carry around in your wallet or the app on...