General Manager, Academic Support Services

4 weeks ago

Robina, Australia Bond University Full time

Full-time (1.0 FTE), 3-year fixed-term contract_
- Reference number: 83986944

**About the position**:
We are offering a new leadership role within a dynamic, supportive, and collaborative team. Our culture emphasises integrity, courage, transparency and respect, and there is a strong focus on personal wellbeing and professional development.

The General Manager, Academic Support Services has high level accountability for leading complex academic support services across multiple locations for the Faculty of Health Sciences and Medicine, supporting academic governance, and for leading integration and partnerships within the University, healthcare and sporting organisations, and other external stakeholders.

The academic support teams are responsible for providing a range of functions in curriculum, assessment, accreditation, learning and teaching, student support services and student wellbeing for the Faculty. There are approximately thirty staff including five directly reporting managers, plus a substantial casual workforce. As the General Manager, you’ll be responsible for providing expertise, support and advice to managers and senior academic staff whilst ensuring integration with other services and compliance with University and Faculty policies, procedures, and guidelines.

The General Manager is based in Robina and reports to the Faculty Business Director.

**About the person**:
We are looking for an energetic, positive, service-oriented leader with significant experience to become an integral member of our leadership team. In this position you will thrive on working autonomously, improving systems and services, building excellent relationships, partnering, coaching, and developing others.

We are looking for someone who has:

- Demonstrated experience in leading the delivery of learning, teaching and research support services and contracts, and knowledge of the regulatory environment including tertiary education quality and standards.
- Demonstrated capability to inspire, support and successfully lead large, complex, high-performance teams in a service delivery environment.
- Advanced communication, engagement, problem solving, negotiation, and mediation skills with stakeholders at all levels.
- High level skills in the leadership and management of human resources, finances, risk identification and mitigation, contract negotiation and management.
- Demonstrated experience in systems improvement and governance.
- Demonstrated excellence in client services including responding to complaints, advising on legal and policy issues, and developing quality relationships with stakeholders at all levels.

**Salary details**:
Bond University offers a vibrant campus with state-of-the-art facilities in a picturesque location, as well as a range of tangible benefits including (but not limited to): competitive remuneration, bus services to the door, available car parking, use of library, Career Development Services, corporate discount programs and a bulk-billing medical centre on-site.

The salary for this position is $119,312.21 plus 10.5% superannuation per annum, commensurate with skills and experience.

**Additional information**:
**Application and submission details**:
For further details regarding this appointment, please reference the Position Description and Selection Criteria.

**Applications close: 4:00pm, Monday, 20 February 2023**

**_ Conditions of employment for this position are offered under a Bond Workplace Agreement (BWA)._**

**Applications close**:
20th February 2023

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