Manager, Account Management, Financial Institutions

5 months ago

St Leonards, Australia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Account Management, Financial Institutions

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:
As a key member of our team, you will have the opportunity to shape and influence our partnerships by developing and implementing effective strategies. You'll collaborate with multiple divisions, both internally and externally, to drive the best outcomes for our clients and Mastercard. Your responsibilities will include:

- External partner-facing, supporting the team in developing impactful, influencing strategies with senior leaders.
- Internal influencing, fostering collaboration across divisions to achieve optimal results for clients and Mastercard.
- Assisting in the design of strategies and proposals to meet client needs.
- Developing marketing and account plans that drive successful outcomes for both our clients and Mastercard.
- Ensuring timely and high-quality delivery of contractual commitments.
- Maintaining and updating Salesforce, while proactively communicating opportunities and areas for improvement to the Vice President of Account Management.
- Creating compelling client-facing presentations, analytics, and reports to enhance sales opportunities. This includes monthly tracking reports, quarterly business reviews, statement of works, and other materials.
- Generating performance analytics, dashboards, and effective partnership communications monthly.
- Managing key services initiatives through effective project management, collaborating with internal divisions within Mastercard.
- Mapping relationships and coordinating events with C-level executives from both Mastercard and our Key Accounts.
- Disseminating best practices to clients, arranging peer-to-peer meetings, and producing relevant documentation for senior leadership.
- Managing pipeline activities at the account level.
- A passion for learning and the ability to thrive in a fast-paced environment.
- Strong teamwork skills, resilience, and the ability to work autonomously.
- Demonstrated commercial and business acumen, with the ability to adapt to changing environments.
- Dedication to building strong customer relationships and identifying solutions to their pain points.
- Excellent analytical, written, and verbal communication skills. You enjoy simplifying complex data into impactful C-level presentations.
- A degree in business studies or a relevant field preferred but not essential.
- Exposure to payments or financial services and loyalty.
- Proficiency in Excel and PowerPoint.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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